Job Title: Full-Time Shift Manager
Location: McDonald's Wagga Wagga
Employment Type: Full-Time or Casual
Availability: 24/7 Shift Coverage

Job Summary:
McDonald's Wagga Wagga is seeking a dedicated and energetic Full-Time/Casual Shift Manager to join our team. As a Shift Manager, you will play a key role in overseeing daily operations, ensuring exceptional customer service, and leading a team in a fast-paced, 24/7 environment. This position requires flexibility to work across all shifts, including mornings, evenings, overnights, weekends, and public holidays, to support our round-the-clock operations.

Key Responsibilities:

Supervise and motivate crew members to deliver outstanding service and maintain high standards of food quality, cleanliness, and safety.

Manage shift operations, including cash handling, inventory control, and compliance with McDonald's policies and procedures.

Ensure a positive customer experience by addressing complaints promptly and professionally.

Train and coach team members to uphold McDonald's operational excellence.

Monitor and maintain food safety standards in line with company and local regulations.

Collaborate with the management team to meet sales targets and operational goals.

Handle opening and closing procedures as required for any shift.

Requirements:

Availability to work a flexible schedule, including 24/7 shifts (mornings, afternoons, nights, weekends, and public holidays).

Previous experience in a supervisory or leadership role, preferably in fast food, retail, or hospitality.

Strong communication and interpersonal skills to lead a diverse team.

Ability to thrive in a fast-paced environment and make quick, effective decisions.

A proactive attitude with a focus on teamwork and customer satisfaction.

Basic numeracy skills for cash handling and inventory management.

A passion for delivering great service and representing the McDonald's brand.

What We Offer:

Competitive full-time salary and benefits package.

Opportunities for career growth within McDonald's, a globally recognized brand.

Comprehensive training and development programs.

A supportive and dynamic team environment.

Employee discounts and perks.