ADVISER, FIRST NATIONS STUDENTS

Charles Sturt University, with a strong commitment to improving First Nations student outcomes.

Dynamic, creative team with a commitment to driving results through collaboration with First Nations communities and organisations.

Permanent role in Orange with an attractive salary plus 17% superannuation.

Charles Sturt University has a strong Commitment to Closing the Gap. It strives to provide all students with an excellent University experience, setting them up for success by providing them with opportunities for engagement, academic excellence and being career ready. Charles Sturt delivers a cohesive suite of services for First Nations students including general advice and advocacy, a First Nations Tutor Program, Away From Base services, direct entry programs and culturally appropriate connection to a range of specialist services. Charles Sturt prides itself on having the highest number of First Nations students online in Australia and is consistently one of the highest overall First National enrolments nationally.

Your New Role

As Adviser, First Nations Student, you have a strong commitment to delivering high quality customer service, striving to always meet needs and expectations. You adapt to change easily and are willing to accept new ideas and initiatives. You thrive on bringing people together and building effective relationships that deliver the desired results. You apply, develop and share specialist and detailed technical expertise with others, and actively engage to understand other organisational disciplines. You have excellent communication skills, and present clearly and fluently in all situations. You value a work environment that welcomes the expression of opinions and respond to audiences with credibility. You thrive in an organisation that sets demanding goals, values hard work, provides developmental opportunities and supports progression within the organisation. You provide services with an inclusive and holistic approach to support transition to University, access to support, and positive student experience for First Nations students.

Your personal circumstances enable you to travel to multiple campuses across NSW, stay overnight where necessary, and to be rostered to work within the hours of 7am and 7pm according to student needs.

You will be responsible for

Collaborative development, and consistent implementation and evaluation, of a range of advisory and advocacy services through First Nations Student Connect to support First Nations students' successful transition to University and their academic and career journey.

Consistently embody the University's values in behaviour and decision-making, while encouraging inclusivity and collaboration to foster a safe and respectful work environment.

Act as a consistent point of contact in the First Nations Student Centre, and ensure the space is presentable, resourced with general supplies and welcoming.

Contributing to the design, implementation and evaluation of university services, programs, projects, resources.

Provide comprehensive and collaborative feedback to the University, including trends and insights from working directly with students including assisting with the production of reports, and contributions to training and continuous improvement that support First Nations students' success at Charles Sturt University.

Providing individualised one-on-one and/or group support, events, outreach to students both on campus and online, in a timely manner informed by approaches set out by the University.

Working collegially with all Charles Sturt University staff in the effective provision of quality services for First Nations students, including government funded programs.

Essential Criteria

Your employer considers Aboriginality a genuine occupational qualification for the role in accordance with the Anti-Discrimination Act (s.14(d)).

Identify as an Indigenous Australian; demonstrate a level of knowledge and understanding of Indigenous Australian cultures and societies appropriate to the position including lived experience and understanding of the issues affecting people in contemporary Australian society and the diversity of circumstances of Aboriginal and Torres Strait Islander people.

Demonstrated excellence in the use of inclusive approaches to the provision of services, based upon a thorough understanding of the needs of First Nations people, relevant to the service delivery context.

Ability to engage a wide range of stakeholders in complex environments demonstrating high level of communication, presentation and negotiation skills.

Proven ability to demonstrate initiative, independently prioritise work, meet deadlines and produce high- quality outcomes in situations which may require negotiated solutions between diverse organisational areas.

Excellent information technology skills to support client-centred service delivery, to operate efficiently as part of a physically distributed team, and the capability to learn and utilise new online technologies as appropriate.

Working with Children Check.

Qualifications

A degree in a relevant discipline with at least 2 years subsequent relevant experience to consolidate and extend the theories and principles learned; or extensive experience and management and/or specialist expertise; or an equivalent level of knowledge gained through any other combination of education, training and/or experience.

How to Apply
Please upload through Seek your current resume and a cover letter addressing the essential criteria stated that demonstrates how you meet the role requirements. Only shortlisted candidates will be contacted. For further information about the role, please contact Matthew Clarke at [email protected] or 0428 441 400.

Applications are to be received by 10:00am on Monday 14 April 2025. Applications will be progressively reviewed prior to the closing date.