Culture & Community Coordinator (20 hrs/week) – Pilates Studios
Pivot Health Group
Posted 16 days ago
inLIFE Wellness WA
We’re not your average Pilates brand. With multiple high-energy studios across Perth, we’re building more than just a workout, we’re building a culture. Our mission is to create spaces where people feel seen, supported, and part of something bigger.
We’re looking for someone who thrives on connection, is confident on the phone, and understands the power of community (both in-person and online). You’ll be part of the heart and soul of our studios: bringing energy, accountability, and a whole lot of vibe.
About the Role
This is a flexible, hybrid role blending member experience, community engagement, and lead follow-up. You’ll help existing members stay connected and on track, while guiding new leads through the process with scheduled sales calls. You’ll also help foster a strong community through digital engagement and in-studio moments.
· Key responsibilities include:
· Monitoring attendance and checking in with members who haven’t been in for a while
· Facilitating monthly in-studio events and quarterly community-wide activities
· Conducting daily lead follow-up and conversion calls during scheduled time slots (exact times to be confirmed)
· Engaging in our members-only Facebook group and helping build a sense of belonging
· Bi-monthly studio visits (twice per month) to capture content—photos, videos, testimonials
· Uploading and organising content for the social media team to publish
· Supporting a vibrant, motivating studio culture across all four locations
What We’re Looking For:
· Strong communicator who’s confident on the phone and in person
· Warm, approachable personality who builds rapport easily
· Previous experience in sales, community engagement, hospitality, or fitness (bonus if you’ve juggled more than one hat before)
· Socially savvy and knows how to capture content for social media
· Able to self-manage and work both independently and collaboratively
· Based in Perth with access to transport and flexibility to be in each studios once every 2 months for social media
What You’ll Get:
· Flexibility to work remotely for portions of the role
· Free Pilates classes
· A dynamic, people-first work environment
· Real ownership over the role—you’ll be a key part of the member journey
· Support from a like-minded, forward-thinking team
How to Apply
We’re more interested in who you are than just your resume.
Send us a short cover letter, or even better, a short video, telling us why this feels like the perfect fit for you to
[email protected]
About Pivot Health Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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