Permanent Full-time

SCHADS Award Level 7.1 - 7.3

Paid Christmas Shutdown period leave

Salary Sacrificing available

Above Award personal leave entitlement of 18 days per year

ABOUT CARE CONSUMER LAW

The Consumer Law is a program of Care. We are a community legal centre accredited by and a member of the peak body for state and community legal centres in Australia, Community Legal Centres Australia (CLCA).

The Centre provides free legal advice and assistance to people in the ACT in relation to consumer credit and debt, insurance, Australian consumer law, general fair trading and consumer protection laws, contracts, debt recovery and bankruptcy and financial abuse.

We pride ourselves on undertaking systemic advocacy in areas of our expertise and aim to empower consumers by working towards reforming laws that are unjust and unfair. We prioritise supporting people experiencing financial hardship, disadvantage and vulnerability that may limit their access to justice without such support.

Care Consumer Law also provides outreach services through our Mobile Debt Clinic, offers a duty lawyer service at the ACT Civil and Administrative Tribunal, and assists enforcement debtors and persons in financial hardship before the ACT Magistrates Court.

It also operates the Defined Benefits Information Service (DBIS) for the ACT Motor Accident Injuries (MAI) Commission providing information and legal assistance to people injured and family of those injured in motor accidents in the ACT.

All of Care’s employees must have an understanding of, and commitment to, the vision of the organisation and the values underpinning this.

POSITION DESCRIPTION

The Solicitor works under direction of the Principal Solicitor. The position requires admission as a Legal Practitioner in the ACT and holding or being eligible to hold an Unrestricted Practising Certificate (UPC) issued by the ACT Law Society.

Responsibilities

Provide timely, accurate and client focused legal service, including:

Provision of legal advice, casework, duty lawyer and legal representation services in core areas of Care Consumer Law

Provision of workers’ advice to Care’s other program staff, including financial counsellors, staff of other legal and community services and other providers

Identify systemic industry practices of concern and work with Care’s Policy, Advocacy and Business Development Manager to contribute to policy development and advocacy

Support clients through internal and external dispute resolution processes where appropriate and available

Effective use of client management system Actionstep to record client data and obtain and analyse it for purposes of reporting

Proactive management of client files

Drafting of reports and other legal documents

Other duties relating to legal practice and administrative tasks as required.

Supervision, reporting and policy and stakeholder engagement

Assist the Principal Solicitor with:

Supervision, training and appropriate support of junior staff, paralegals, volunteers, and interns

Development of templates and legal education, contribution to policy and procedure development

Building and maintaining strong networks with stakeholders for one or more of the Centre’s programs.

Representing the Centre and providing reform and policy input as a member of consumer networks, Territory and Australia-wide.

Contribute to the review, development, and implementation of policies and procedures in accordance with relevant legislative or regulatory requirements and professional standards

Ensure compliance with workplace health and safety and other professional standards

Contribute to the development of health and wellbeing initiatives within the team

Training, professional development and meetings:

Attend training and professional development in accordance with requirements to hold an Unrestricted Practising Certificate

Attend meetings as required

Maintain and build professional knowledge and technical skills through participation in relevant professional development activities

Perform other functions consistent with the classification level as directed.

Selection Criteria

Qualified legal practitioner eligible to practice as a Solicitor and holding or eligible to hold an Unrestricted Practising Certificate in the ACT with at least 2 years post admission experience.

Knowledge of, or capacity to acquire, consumer credit law, Australian Consumer law, insurance, contracts, and bankruptcy law

Civil litigation experience and interest in duty services in courts and tribunals

Experience working with and advocating for client groups who experience disadvantage and vulnerability

Excellent written, oral communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders

Strong leadership, organisational, time management and decision-making skills

A demonstrated commitment to Care’s values of equity, inclusion, and diversity

More Information

Applications close on the 25th of April 2025 at 5pm.

For more information about this role please contact the Principal Solicitor at [email protected], using the subject line: Solicitor enquiry