MILC Group: Who are we?

The MILC Group is a growing Australian-owned boutique company providing products and services to corporate Australia across promotional merchandise, packaging, and e-commerce. We are a team of highly motivated, independent thinkers committed to delivering excellence in quality products and exceptional customer service.

The MILC Group comprises two dynamic companies: Alliance Promotions and MILC Network.

Established over 25 years ago, Alliance Promotions specialises in promotional marketing, branded apparel, and merchandise. We provide end-to-end solutions, including warehousing, dispatch, and customer service, with a focus on personalised service. Our commitment to delivering high-quality, on-time products has driven consistent growth.

MILC Network specialises in custom packaging solutions for the health, wellness, and beauty industries. With over 10 years of experience, MILC Network offers innovative and cost-effective packaging options for businesses of all sizes, supported by exceptional customer service.

Together, the MILC Group is dedicated to helping companies across Australia and beyond achieve success through quality products, custom solutions, and a relentless commitment to customer satisfaction.

About this role

We are seeking a forward-thinking, organised individual with excellent attention to detail and a passion for operational efficiency to join our team.

Working closely with the Group Operations Director, this role will be pivotal in supporting our Customer Service and Sales teams. As a key member of the Operations team, the Procurement Officer is responsible for managing stock, coordinating with suppliers, sourcing products, maintaining accurate data, collaborating with teams, ensuring quality, and driving cost-saving initiatives while ensuring compliance.

To succeed in this role, you are required to be on-site five days a week from 9.30 am to 3.30 pm and demonstrate a strong willingness to learn and grow within the company. This position offers excellent potential for career development for the right candidate, as we continue to expand and evolve.

What you’ll do

Monitor stock levels, identify items requiring reordering, and place orders with suppliers to maintain optimal inventory levels.

Prepare Job Bags, Quotations, Sales Orders and Purchase Orders efficiently.

Source, quote, and procure promotional merchandise and uniforms, aligning with company branding and procedures.

Manage uniform and promotional programmes to meet customer needs and monitor stock levels to prevent shortages.

Collaborate with the warehouse and office team members to ensure effective inventory management, timely replenishment and provide regular updates.

Perform quality control checks on products upon receipt and prior to dispatch.

Communicate with customers regarding order status, delays, pricing, stock availability, and product specifications, while addressing enquiries promptly.

Maintain and update product listings in the Netsuite and e-commerce platforms, including pricing, specifications, SKUs, categories, and images.

Manage supplier relationships, including negotiations and purchasing processes.

Identify opportunities for cost savings, process improvements, and ensure compliance with internal policies and procedures.

Provide administrative support to the sales and customer service teams where required via phone and email.

What characteristics are we looking for in the role

Have passion and knowledge of the textile, promotional, packaging, and logistics industries.

A high-energy, organised, and passionate go-getter who can keep up with our rapid growth.

Strong organisational skills to maintain inventory levels.

Strong interpersonal skills, innovative mindset, and ability to collaborate with a variety of teams.

Results-driven with a strong focus on time management and attention to detail.

Able to plan and self-manage workload and priorities, even when working under pressure, with the ability to act quickly and decisively.

To be successful in this position, you will need to demonstrate the following key skills and experience:

Working knowledge of Microsoft Office 365.

Proven experience in purchasing or procurement.

Attention to details.

Strong problem-solving skills.

Excellent verbal and written communication skills.

Intermediate knowledge of NetSuite would be desirable.

Why choose the MILC Group?

Individual and Team Culture: We foster a balance of individual creativity and strong team collaboration, celebrating personal achievements while encouraging teamwork and shared success.

Growth Opportunities: As a rapidly growing company, we offer excellent opportunities for career progression and personal development, with scope to take on new challenges and contribute to our growth.

Team Building Activities: Regular team-building events and social activities to strengthen relationships and promote a positive workplace culture.

Diversity and Inclusion: We are committed to creating an inclusive environment where diverse perspectives are valued, driving innovation and success.

Attractive Discounts: Enjoy occasional discounts on our products and services as a benefit of being part of our team.