Seeking an accomplished Jewellery Store Manager for QVB

Competitive Salary and lucrative commission

About The Company:

Our client has earned recognition by consumers all over the world and would not be successful without their continuous dedication and commitment to product and service excellence. By dedicating themselves to providing quality products and treating customers with sincerity, their Group has enabled its welcoming and warm-hearted brand image to further take root in the hearts of the people.

Job Description:

They are seeking a passionate and driven Store Manager to join their dynamic team at their new store opening in the QVB.

As the Store Manager, you will be at the forefront of their commitment to exceptional customer service and product excellence. Your leadership will play a crucial role in maintaining their store's reputation for warmth and quality, ensuring every customer experiences the highest level of satisfaction.

Responsibilities:

* Operational Leadership: Oversee daily store operations, including opening and closing procedures, staff management, and inventory control.
* Customer Experience: Deliver outstanding customer service by creating a welcoming atmosphere, addressing customer inquiries, and resolving any issues or concerns with empathy and professionalism.
* Sales Management: Drive sales and achieve store targets by implementing effective sales strategies, promoting special offers, and actively engaging with customers.
* Team Development: Recruit, train, and mentor store staff, fostering a positive work environment that encourages growth and teamwork.
* Inventory Oversight: Manage stock levels, ensure accurate inventory records, and coordinate with suppliers to maintain product availability.
* Visual Merchandising: Ensure the store is visually appealing and aligned with brand standards, updating displays and presentations as needed.
* Compliance: Maintain compliance with company policies and procedures, as well as industry regulations and standards.

Skills and Experience:

* Proven Leadership: At least 3 years of experience in a retail management role, preferably within the jewellery or luxury goods sector.
* Bi-Lingual: Fluent in English, Chinese and Mandarin. Both verbal and written.
* Sales Expertise: Demonstrated ability to drive sales, achieve targets, and manage store performance effectively.
* Customer-Centric: Strong customer service skills with a genuine passion for delivering exceptional experiences.
* Communication: Excellent verbal and written communication skills, with the ability to engage and motivate a diverse team.
* Organisational Skills: Strong organisational abilities, with attention to detail and the capability to manage multiple tasks efficiently.
* Technical Proficiency: Familiarity with retail management systems, point-of-sale (POS) technology, and inventory management software.
* Aesthetic Sensibility: A keen eye for visual merchandising and store presentation, with an appreciation for the jewellery industry.

In Return:

* Competitive salary and performance-based incentives
* Opportunities for professional development and career growth
* A supportive and inclusive work environment
If you are a dedicated retail professional with a passion for jewellery and a commitment to excellence, I would love to hear from you. Apply today and join our client in continuing to build their brand's legacy of quality and customer satisfaction.

To Apply: Send your CV to Narelle Platt through the link