Company Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Job Description

Part-time, 4 days per week

Based in Malvern East, on the lands of the Wurundjeri & Bunurong Peoples

$62,358.64 pro rata + 11.5% Super + Generous Salary Packaging benefits of up to $18,550

The Reconnexion Program supports people safely to reduce or stop their use of sleeping pills and anxiety medication through our Benzodiazepine Counselling Program. This free, confidential service supports individuals struggling with dependence on medications like Valium, Xanax, and Serepax.

Our team provides:

Guidance on safely reducing medication with GP collaboration

Counselling for sleep, anxiety, and mood concerns

Self-guided programs, peer support groups & phone support

Resources, tools, and expert advice

Your Role, Your Impact

No two days will be the same! You’ll be the backbone of our counselling services, ensuring that our clinicians, volunteers, and clients have everything they need to make a real impact. From welcoming clients and scheduling appointments to managing referrals, processing invoices, and keeping our spaces inviting, your work will keep everything running smoothly.

Some of your key contributions will include:

Greeting clients in person and via telehealth, ensuring they feel comfortable and supported

Managing client bookings and maintaining accurate records in Zedmed

Conducting initial screening calls, explaining processes, and assisting with referrals

Keeping counselling rooms and shared spaces tidy, welcoming, and fully stocked

Processing invoices and maintaining financial records

Supporting compliance and audits, helping our counsellors keep their registrations up to date

Being the go-to person for volunteers and staff when admin support is needed

Who We’re Looking For

You thrive in a fast-paced environment where organisation and compassion go hand in hand. You’re a natural problem-solver who can juggle multiple priorities with ease, all while making sure every person you interact with feels valued and heard.

You’ll bring:

Experience providing administrative support in a healthcare or counselling setting

Strong IT skills, including proficiency in Microsoft Office and data entry systems (experience with Zedmed is a bonus!

A keen eye for detail and a proactive approach to problem-solving

Excellent communication skills – you’re warm, engaging, and able to build rapport with people from all walks of life

The ability to work both independently and collaboratively within a multidisciplinary team

An understanding of working with diverse communities, including CALD, Aboriginal and Torres Strait Islander peoples, and LGBTQIA+ individuals

For more information please contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected]

What’s In It For You?

At Each you’ll be supported to be your best. We provide:

Balance your way – Flexible work arrangements to help you juggle work and life commitments.

Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.

Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress.

More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and other generous leave options.

Hear it from the team – See what our people have to say about working at Each!

Applications close Tuesday 8th April.

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!