Location: Maitland, NSW
Hours: Full-time (Mon–Fri) | Flexible work options available

Are you passionate about making a real difference in the lives of children and young people? Do you want a rewarding leadership role where your impact is felt every day—and your well-being is valued too?

Kids Out West is growing, and we’re on the lookout for a compassionate and capable Service Leader to support our dedicated team in Maitland and surrounding areas.

What You’ll Be Doing

As a Service Leader, you’ll provide hands-on leadership, coaching, and mentoring to Therapeutic Youth Workers who care for children and young people in Out of Home Care. You’ll ensure quality, consistency, and trauma-informed practice across our homes—making sure every child has the chance to thrive.

You’ll manage daily operations, support staff development, and work closely with multidisciplinary teams to ensure our kids get the best care possible.

Why Join Us?

We know the best work happens when you're supported—so here’s what we offer:

Monthly Rostered Day Off (RDO) – enjoy regular long weekends
Paid Day Off on Your Birthday – because you deserve to celebrate Flexible Working Options – we value work-life balance and understand life happens Paid Kilometres + On-call Allowance
Ongoing Training & Career Progression – including internationally recognised Therapeutic Crisis Intervention (TCI)
A Values-Driven, Purpose-Led Culture – be part of something meaningful
Supportive Leadership & Collaborative Team Environment

About You

We’re looking for someone who is:

Passionate about improving the lives of children and young people

Experienced in Out of Home Care or a similar setting (Therapeutic Youth Work, Case Management, etc.)

A natural leader with great people and communication skills

Calm under pressure, with strong conflict resolution and problem-solving abilities

Ready to step up—or already experienced in a supervisory or casework role

Comfortable mentoring staff and managing rosters and operations

What You’ll Need

Tertiary qualifications in a relevant field (preferred)

Experience supporting children with complex needs or trauma backgrounds

Current unrestricted driver’s licence + reliable, insured vehicle

Working with Children Check (for paid employment)

National Criminal History Check (within the last 6 months)

First Aid & CPR certification (HLTAID011 & HLTAID009)

Willingness to complete or renew Therapeutic Crisis Intervention (TCI) training

Consent to be entered into the Residential Care Workers Register

Let’s Make a Difference—Together

If you're ready to lead with heart and make a lasting impact in young lives, we’d love to hear from you.

Apply today and take the next step in your meaningful career with Kids Out West.

Kids Out West is an inclusive employer. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages. Our differences make us a better team!