This role is essential to delivering exceptional customer service and efficient logistics support. You'll be responsible for managing local orders from start to finish, coordinating warehouse stock releases, and arranging transport across Australia. Additionally, you'll handle customer communication, documentation, and general office duties, contributing to the smooth operation of the business.

Client Details

A national logistics organisation based in South Yarra, are a passionate and down to earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, you'll be encouraged to innovate; you'll work in a collaborative environment knowing your difference will make the difference.

Description

Customer Order & Logistics Management

• Process and manage local customer orders from start to finish.
• Coordinate warehouse stock releases and arrange transport to meet delivery requirements.
• Monitor order progress, keeping customers and the sales team informed.
• Verify accuracy of service provider documentation and ensure correct dispatches.
• Liaise with sales, transport companies, and warehouses to meet customer needs
• Ensure accurate pricing on invoices and provide sales team assistance.
• Maintain customer forecasts and manage back orders with the sales and logistics teams.
• Arrange and dispatch product samples, maintaining the sample room.
• Support the sales team with additional tasks and projects as needed.
• Request, process, and verify invoices, packing lists, COAs, and other key documentation.
• Conduct monthly stock reconciliations for third-party warehouses.

Skills & Experience

• Supply chain, logistics or shipping knowledge is a must.
• Strong organisational and time management abilities.
• Ability to work effectively under pressure, managing multiple projects and priorities.
• Familiarity with CRM systems and a strong attention to detail.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage confidential and sensitive information with professionalism.

Profile

The successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stake holders. The working environment a collaborative one where team spirit and open, honest communication is encouraged.

Job Offer

What's on Offer

You will have the opportunity to join a prestigious organisation and enhance your skills. You will benefit from succession plans, customised online learning and development programs.

• Thrive in a supportive and collaborative workplace culture.
• There are ample opportunities for career advancement and personal development.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Leasha Adaway on ++61 3 8616 6226 .