The Team:

Join our dynamic team at the North West regional office, located at the Burnie Ambulance Station. As an Operational Support Assistant, you will collaborate closely with fellow Assistants and the Operational Support Officer. This high-performing team partners with the Regional Leadership Team and operational staff to ensure the effective delivery of Emergency Medical Services and Non-Emergency Patient Transport Services across the North West Region.

The Role:

• Provide administrative, clerical and operational support to the Director of Operations, Operations Manager and other senior staff, including but not limited to, visitor reception, telephone screening, data entry, management of appointment diaries, collation and cross checking of timesheets, maintenance of petty cash system, and electronic and hardcopy inward and outward correspondence.
• Support the efficient flow of information to and from the office and maintain effective filing systems, both electronic and hard copy.
• Requisition of goods and services, as directed by management, in accordance with departmental purchasing procedures.

You will need:

1. To have a high level of understanding and comprehensive use of Microsoft office suite such as Word and Excel.
2. Demonstrated office management skills, including the ability to perform routine administrative and clerical duties with accuracy and precision and has the capacity to provide basic research support services.
3. Sound knowledge and experience in the use of software packages for the operation and production of reports, and databases, with the ability to learn new software applications.
4. Demonstrated organisational skills and an ability to effectively exercise judgement and discretion in completing day to day tasks.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 or 24 months

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $66,049 to $70,993 per annum (Pro rata). Our Employer 11.5% superannuation contribution is on top of this amount. Plus 25% Casual Loading - Equivalent of $41.62 to $44.73 per hour.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Operational Support Assistant Band 2.docx

Application Guide:

• Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Anne Berechree
Operational Support Officer
(03) 6477 7330
[email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.