About us:

WLW Migration Lawyers is a specialist immigration law firm based in Melbourne.

Our team of experienced lawyers and support staff are committed to providing high quality, ethical and cost-effective migration advice and assistance to our clients. We pride ourselves on maintaining a detailed understanding of Australia’s complex migration system and the rapid legal changes.

Founded in 2015 by Jessica, Simon and James, we’ve grown to a team of 27 skilled and compassionate lawyers, agents and support staff and service a wide range of clients across Australia and internationally.

We live by our firm values of being ethical, inclusive, innovative and people-centred. These values are engrained in everything we do, shaping our processes and procedures so that we can provide excellent services to our clients while providing a supportive workplace culture and a healthy work-life balance for all our team.

For more information about our firm visit our website, www.wlwlawyers.com.au.

The role:

We are seeking an experienced administrator for our Senior Adminstrator role, where you will provide customer service support to new clients and assist with the administrative requirements of the professional legal staff and the firm as a whole. As Senior Administrator at our firm, you will report to the Operations Manager and be part of our collaborative and supportive Operations Team.

Excellent verbal and written communication skills are key for this role, along with the ability to follow procedures and prioritise daily tasks to ensure all important deadlines are met.

Be part of a diverse, award-winning team, supporting the provision of life changing migration advice with the opportunity to contribute to further developing our operational and administrative processes.

Salary and benefits:

FTE $70,000-$80,000 plus superannuation per annum

Annual training budget to broaden and strengthen your skills through external training programs in addition to internal training sessions

A supportive work environment with a strong focus on work-life balance and employee wellbeing, including access to our Employee Assistance Program

Key responsibilities:

Answering phones, greeting and seating clients, processing payments and other office and reception related tasks

Onboarding new clients by processing client contracts, setting up scheduled payments, creating new client profiles on our practice management software, inputting and editing data and corresponding with new clients

Corresponding with clients including setting up appointments and collating information

Offboarding clients at the end of their engagement, including by completing file closures and archiving

Data entry and management; assisting to maintain accurate and up-to-date client files

Preparing reports on a regular and ad hoc basis per management requirements

Support the overall administrative and office requirements of the firm as a whole

Other duties from time to time

Qualifications and experience:

Ideal candidates will have the following qualifications and experience:

Essential:

Ability to work effectively in a team

Proficient in Microsoft Office

Strong communication skills

Developed organizational skills

Attention to detail

Administrative experience (minimum 1 to 2 years)

Desirable:

Administrative experience in a law firm

Experience working with culturally and linguistically diverse communities

Ability to speak in a language other than English

Application process:

Please email your CV with cover letter through to [email protected] by 10:00 am on Monday 14 April 2025. Applications via Seek will not be accepted.

We will contact short-listed candidates for an initial video interview.