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Senior Business Analyst

Macquarie University
North Ryde, NSW
A$119,056-$132,475 p/a
Information & Communication Technology → Business/Systems Analysts
Contract
On-site

Posted 6 days ago


  • Base salary from $119,056 to $132,475 (HEW Level 8) plus 17% employer's superannuation contribution and annual leave loading.
  • Full time, fixed-term contract ending 31 December 2026
  • Collaborative team with hybrid working arrangement

About the role

We are seeking two experienced Senior Business Analysts to join our Next Generation Digital Learning Transformation team.

As a Senior Business Analyst, you will play a crucial role in delivering success across various project streams, including the Gmail to Outlook Migration and Learning Ecosystem Uplift. You will be involved in analysing business requirements, developing strategies to optimise processes, and collaborating with business stakeholders to ensure a smooth transition. You will conduct thorough end-to-end investigations, analyses, reviews, and documentation of business requirements to drive improvement initiatives that support the program. Your expertise will be essential in identifying improvement opportunities, working with cross-functional teams, and delivering high-quality solutions that align with our program goals.

The Next Generation Digital Learning Transformation Program is a key component of the University's digital transformation roadmap and will establish a digital platform to enhance student engagement and learning outcomes. This initiative is designed to transform the digital education landscape by providing a seamless, personalised, and data-driven education experience. The program will leverage robust analytics to monitor student performance and engagement, enabling timely interventions for students at risk and supporting academic staff in delivering high-quality education.

Please note that this is a fixed term contract ending 31 December 2026 based at Macquarie University, Wallumattagal Campus, North Ryde.

Key areas of responsibilities:

  • Lead analysis and manage support activities to solve complex problems in business improvement projects. Conduct thorough business analysis to understand and document current processes, systems, and requirements.

  • Investigate and determine business requirements and processes with key stakeholders. Perform root cause analysis, process reviews, and map current and future processes. Identify and validate requirements with business users.

  • Lead and facilitate service performance metrics. Monitor project progress, identify risks, and implement mitigation strategies.

  • Develop and implement business solutions, including updating IT management practices, procedures, and organizational change. Drive the business case with detailed requirements, specifications, and process maps.

  • Apply and monitor modelling and analysis tools to determine stakeholder objectives and identify issues. Analyse gaps, inefficiencies, and opportunities for improvement in digital learning platforms.

  • Collaborate with stakeholders to determine project strategy assessments, requirements specifications, and feasibility studies. Facilitate workshops, meetings, and interviews to gather and validate requirements.

  • Participate in the development and execution of test strategies, plans, and cases. Assist with planning User Acceptance Testing and document or review test cases. Execute test plans to ensure solutions meet business requirements.

About you

You are a seasoned Senior Business Analyst with expertise in digital learning technologies and business analysis, excelling in analytical and problem-solving skills across business and technical contexts.

How to apply

Please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

  • A degree or equivalent experience in Business Administration, Information Technology, or a related discipline.
  • Minimum of 5 years of experience in business analysis, preferably within the education or technology sector.
  • Experience working with or implementing digital learning platforms.
  • In-depth understanding of digital transformation concepts and methodologies.
  • Proficiency in project management tools and software, such as Microsoft Project, JIRA, Confluence, Miro, and other Project Management tools.
  • Experience working with or implementing digital learning platforms.
  • Excellent communication skills, adept at conveying complex technical concepts to non-technical stakeholders
  • Certification in agile methodologies (e.g., Certified Scrum Master) is highly desirable.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

  • 17% Superannuation

  • Subsidised onsite parking options

  • Flexible working options

  • Training and professional development

  • Onsite childcare facilities

  • Discounted health insurance (Medibank)

  • Onsite vacation care

  • Employee Assistance Program

  • Subsidised membership at the Sport & Aquatic Centre

  • Onsite GP, imaging & physio clinics

*This position will require pre-employment checks such as criminal record check, working rights check in Australia.

Applications Close: 7th April 2025 11:59pm AEST

Please note we reserve the right to progress or decline an application as well as close the advertisement prior to the stated closing date.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

17% Superannuation

Subsidised onsite parking options

Flexible working options

Training and professional development

Onsite childcare facilities

Discounted health insurance (Medibank)

Onsite vacation care

Employee Assistance Program

Subsidised membership at the Sport & Aquatic Centre

Onsite GP, imaging & physio clinics

*This position will require pre-employment checks such as criminal record check, working rights check in Australia.

Applications Close: 7th April 2025 11:59pm AEST

Please note we reserve the right to progress or decline an application as well as close the advertisement prior to the stated closing date.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

07/04/2025 11:59 PM

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.


About Macquarie University

North Ryde, NSW, Australia
Education & Training
1001-5000 employees

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university: one unbound by ivory towers and sandstone walls. Rather, we are focused on fostering collaboration between students, academics, industry and society, encouraging all to traverse the boundaries of their own perspective and affect change.

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