The Story

A leading provider of health services in Australia, is looking to find an IT Site Support Coordinator, to join their Service Delivery Team.

This team is on a mission to develop culture and capacity that thrives on collaboration, positivity, being people oriented, friendly and achievement focussed. They are customer "obsessed" and encourage and reward innovation and continuous improvement!

The Role

No two days will ever be the same!

The role will ultimately provide exceptional onsite Level 2 support services across hospitals and administrative offices in Melbourne. You will work with a range of stakeholders, from doctors, office staff to tradies and work closely with Service Desk, Infrastructure, Network and Application teams to provide efficient support across MDM (iOS and Android), networks (WAN/LAN/Wireless), systems, hardware and devices.

The role will also be involved in the coordination of projects. (Pretty exciting!)

What You Bring To The Role

• Minimum 3 years experience in an IT support role, providing Level 2 support.
• Must have previous experience working in a Field Engineer role, travelling in-between different sites and providing support to different teams.
• Experience providing support in desktop and server operating systems, network environments, telephony systems and cloud technologies.
• Proven experience supporting Windows 10 and Office 2016.
• Experience in Office 365 highly desired.
• Experience in WebEx, Zoom, Teams and other collaboration/video conference technologies.
• Experience in Imaging and Client Management tools such as SCCM and IP Based PBX Systems.
• Experience in AD, including Security and Group Policy configuration.
• Previous experience in or knowledge of health systems and procedures, highly desirable.

What's In It For You

You'll get to work in an industry with purpose where your contribution enables healthcare care providers to deliver high quality levels of patient care.

This is a very collaborative and supportive team, who pride themselves in their commitment to service excellence, teamwork and integrity. There will be loads of on-the-job support and learning!

12 month fixed term contract, with the possibility of extension, based in Melbourne.

Next Steps

Don't miss out on this amazing opportunity. Apply online or get in touch with any enquiries.