We are looking for a friendly and organised Customer Service Representative to join our team! This role is perfect for someone who enjoys helping customers, solving problems, and working in a warehouse environment.

Responsibilities:

Answer incoming phone calls and assist customers with inquiries.

Help customers place orders and provide order tracking updates.

Address quality control concerns and resolve customer issues.

Assist customers when they visit the warehouse.

Work closely with the warehouse team to ensure smooth order processing.

Requirements:

Strong communication and customer service skills.

Ability to multitask and stay organised in a fast-paced environment.

Basic computer skills for order entry and tracking.

Previous experience in customer service or a warehouse setting is a plus.

Why Join Us?

Supportive team environment.

Opportunity to grow within the company.