Course Advisor

Candlefox
Melbourne, VIC
A$60,000-$90,000 p/a (exluding super)
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 24 days ago


Love talking to people? Want a job with purpose?

Join Candlefox as a Concierge Advisor and help future students take the first step toward a better future.

Who are we?
Candlefox is a leading education marketplace that’s been helping students find the right course since 2010. We connect thousands of learners with education providers across Australia, New Zealand, and the UK. We're a purpose-driven team that believes in the power of education to change lives. If you’re passionate about helping others, love a fast-paced team, and want to grow your career in a business that’s making a real impact, you’ll fit right in.

About the Role:

Why You’ll Love It

Purpose-Driven: Help students find the right course for their goals

Supportive Team: Coaching, feedback, and fun social vibes

Work-Life Balance: Structured hours, no late nights, no shift work

Personal Growth: Training, mentoring, and a focus on your development

Be Recognised: Targets, bonuses, and regular celebrations

What You’ll Do

Make high volumes of outbound calls to warm leads. No cold calling!

Have engaging convos to understand prospective student needs

Recommend the best-fit course or provider

Work toward daily targets: it’s a numbers game, and hustle matters

Contribute to a high-energy, mission-driven team

You’ll Thrive If You Have

Confidence on the phone and great listening skills

A passion for helping others succeed

Resilience, motivation, and a results-driven mindset

A knack for juggling tasks and staying organised

Previous call centre or phone-based experience is a plus, but not essential

A great attitude and willingness to learn

Perks & Benefits

Flexible work options

Regular team events & social catch-ups

Vibrant and inclusive culture

Ready to Hustle with Heart?

If you love connecting with people and hitting your goals this is the role for you.

How to Apply
Submit your resume along with a short cover letter. In your cover letter, please tell us:
Why you're passionate about helping people along their education journeys, and what excites you about working in this role?


About Candlefox

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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