We are seeking a proactive and organised Administration Officer to join a leading company within the construction and services sector. This role is pivotal in supporting both internal teams and valued clients, ensuring operational excellence across administrative tasks. The ideal candidate will thrive in a fast-paced environment, demonstrating strong problem-solving skills and the ability to take initiative.

Key Responsibilities:
• Manage service and support calls
• Create service jobs and cases across Australia, New Zealand, and Southeast Asia
• Process urgent sales orders and local supplier purchase orders
• Provide comprehensive support to technicians and installers
• Liaise with customers and follow up on service inquiries and stock queries
• Assist with quoting for small sales and sourcing non-standard parts
• Monitor order status and liaise with suppliers and freight companies
• Support service work coordination, including subcontractor management
• Review completed service orders and manage invoicing
• Assist in coordinating customer and staff events
• Provide administrative support to the management team

About You:
• Previous experience in a Service Coordinator, Office Administrator, or similar role is advantageous
• Diploma or equivalent in Business Administration is beneficial
• Proficiency in MYOB Advanced, SharePoint, and Microsoft Office Suite is preferred
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a dynamic, fast-paced environment
• Strong problem-solving skills and a proactive approach to challenges
• Excellent time management and organisational abilities
• Experience in the construction industry is highly regarded

Benefits of the Role:
• Supportive and flexible work environment
• Career Progression Opportunities
• Join a Growing Company in a BOOMING Industry
• Regular team activities and wellbeing initiatives
• Collaborative and inclusive culture
• Onsite Parking

Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.