About the Role:

Are you passionate about technology and skilled in repairing mobile phones, laptops, iPads, or tablets? Do you thrive in a customer-facing environment and have a knack for sales? If so, Tech Hospital wants YOU to join our team at Westfield Kotara!

We’re a leading specialist in mobile phone repairs, laptop repairs, iPad/tablet repairs, and we stock all the accessories our customers need to keep their tech running smoothly.

We’re seeking a Tech Repair Technician & Sales Specialist with at least basic repair skills for iPhones and Samsungs (think LCDs, batteries, and charging ports) and a solid grasp of computer basics. If you’ve got some customer service experience and can handle stocktake and inventory like a pro, even better! Your mission? Deliver top-notch repairs and an unbeatable in-store experience that keeps our customers coming back.

Responsibilities Include:

- Welcome customers with a confident, professional, and friendly attitude

- Diagnose and resolve issues with broken devices efficiently

- Keep our stock inventory organized and well-managed

- Offer expert advice and upsell accessories to meet customer needs

- Maintain a commitment to excellence in every task you tackle

Skills and Experience:

- Basic repair know-how for iPhones and Samsungs (LCDs, batteries, charging ports)

- General computer knowledge and troubleshooting skills

- At least 1 year of sales or customer service experience (preferred, but not a dealbreaker)

- Sharp attention to detail and a knack for problem-solving

- Outstanding communication skills and a talent for connecting with people

Why Join Tech Hospital?

- Employee Incentives: Earn store bonuses when we smash our performance goals together

- Awesome Discounts: Enjoy a generous employee discount on all your personal tech purchases

- Grow Your Skills: Dive into serious repair training and expand your expertise across mobile phones, laptops, gaming devices, and more (full training provided!)

- Be a Trailblazer: Join our journey to become the best in the tech repair game

About Us:

At Tech Hospital (www.techhospital.com.au), we’re all about breathing new life into mobile phones, laptops, iPads, and tablets while offering a killer range of accessories. We’re not just fixing devices—we’re building a reputation for excellence, and we need passionate people like you to help us get there. Whether you’re a seasoned techie or eager to learn, we’ll provide the training you need to succeed across our diverse repair offerings.