
Customer Solutions Specialist
Concentrix
Posted 28 days ago
Are you ready to work in an environment where fun and excitement are part of the daily routine? At Concentrix, we're not just about business; we're about building a positive, energetic community. We're growing fast, and we want you to be part of our journey!
Joining our newly launched State Government client providing customer service via phone, chat and social media!
About Concentrix
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
What are we looking for?
- Enthusiastic individuals with a passion for customer service
- Proactive problem solving skills
- Team players who enjoy working in a dynamic, fast-paced setting
- Confident and capable in using computers and systems
- People who thrive in a positive and supportive environment
Key Role Details:
- End of April Start Date
- Hourly rate of $25.80 + Super (Penalty rates paid for after hours and weekend work).
- Permanent Full Time and Part Time Roles
- 4 weeks full time training
- Centrally located in the heart of Brisbane, 100 metres from Central Station
- 24/7 rotating roster
What's in it for you?
- A lively workplace filled with enthusiastic people
- Concentrix calendar of events including wellness classes, social clubs, competitions, dress-up/theme days and more!
- Genuine growth and career pathways with structured succession planning. 80% of our frontline leaders are promoted internally!
- Barista style coffee machines on every floor, fruit baskets delivered weekly
- Exclusive staff access to a vibrant and fun shared space with video games, table tennis, TV's, bean bags and much more!
- On-site 7/11 kiosk exclusive to Concentrix Employees
*Applicants must be at least 18 years of age, must have working rights in Australia and pass a police check and other pre-employment checks*
Concentrix is an equal opportunity employer.
Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
About Concentrix
We power the world’s best brands today and into the future.
Some call us a global technology and services company . But we’re so much more.
Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.
Working with our clients, we process billions of transactions, automations, and interactions. This helps us see the unseeable—harnessing proprietary data and insights to fuel our consulting and engineering engagements, enabling us to design, build, and run truly transformative solutions for industry-leading companies and visionary startups alike.
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