Digital Content Producer

• Drive real outcomes in a pivotal role
• Full time, permanent opportunity based in Rhodes
• Collaborate daily with your team - we work five days in the office

Who are we?

InvoCare is a leading provider of funeral services in Australia, New Zealand and Singapore. We operate private memorial parks and crematoria and are also a leading provider of pet cremation services. We're dedicated to delivering exceptional customer experiences during some of life's most challenging moments and our commitment to compassion, excellence, and innovation sets us apart.

About the Role:
As a key member of the Marketing and Merchandising team, the Digital Producer is responsible for executing ongoing content updates and enhancements across our digital platforms, identifying new opportunities and optimising the experience customers see when they visit our website across multiple brands. Working with a cross-functional team the Digital Producer will help define the solutions that shape our digital customer experience.

Key Responsibilities:

• Ownership of all aspects of website content across the full range of brands
• Manage the content production for website redevelopment projects
• Assist in the optimisation of navigation, functionality, meta data and customer experience across all InvoCare websites.
• Manage the content production process to help ensure a high rate of content accuracy and efficiency.
• Work with agencies and internal stakeholders on all digital projects.
• Provide knowledgeable creative input and make recommendations on digital components based on content and technical.
• Supporting website redevelopment builds.
• Ownership of producing campaign-specific landing pages, updating and maintaining content.
• Ensure online brand is reflective of the overall brand to enhance and support overall brand awareness and recognition.
• Continually contribute to the improvement of systems, processes and procedure that will improve the digital customer experience

What We're Looking For:

Essential

• 3+ years in experience working in digital, managing websites and web content with a proven track record on working in and delivering digital projects
• Experience working within Enterprise Content Management Systems (AEM preferable)
• Degree qualified (IT, Business, Communications)

Desirable

• Basic knowledge of HTML, CSS & JavaScript
• Experience working within an agile framework
• Experience working within Adobe product suite

Why join us?

Working with InvoCare is truly a unique and rewarding opportunity, you will:

• Work with incredibly committed and caring people in a purpose driven organisation.
• Experience the privilege of honouring life and serving families in everything we do.
• Have a keen sense of pride in the work you do each day.
• Access career progression - over 20% of our roles are appointed from within.
• Demonstrate your potential as you achieve your goals and targets and grow with us.
• Access birthday, paid parental leave and other benefits i.e. Access to Thrive, an employee benefit designed to provide you with shopping discounts at hundreds of retailers.

If you're ready to take the next step in your career, with a role that truly makes a difference apply now!

At InvoCare we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.