We are seeking a passionate and reliable candidate to join our Customer Service Team. The successful applicant will work with our customers via phone calls, emails and online order placement and management. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role. This role is located at Altona, Victoria.

This role would suit a person who has previously worked in Automotive or Retail and is looking for a 5-day week with temp to perm opportunity after 3 months.

We offer:

• Competitive pay rates
• Positive work environment
• Opportunities for professional growth
• Monday to Friday on a rotating roster between 6am - 2pm and 8am -4pm

To be successful in this role, you will:

• Provide consistent and high-quality service standard to our customers.
• Provide inbound & outbound customer support with an emphasis on memorable customer service.
• Product advice and Recommendations
• Build rapport & maintain relationships with customers
• Handle customer enquiries and orders.
• Schedule customer deliveries and freight bookings.
• Be confident, self-motivated and pro-active

We are looking for people who:

• Experience in a customer service in Automotive wholesale or Retail is preferred.
• Strong customer service with Excellent verbal and communication skills.
• An exceptional eye for detail and creative problem-solving approach.
• Adapt quickly to changing customer priorities and needs.
• Ability to manage customer enquiries or complaints with patience and understanding.
• Accuracy to data entry.
• Ability to prioritise tasks and handle multitasking.
• Experience with Microsoft Office essential
• Australian Citizen
• Have an Australian Drivers Licence and reliable vehicle

This is your opportunity to work for a global organisation that truly values their employees. DON'T DELAY!!!! APPLY NOW!!!!

Send your updated CV by clicking Apply Now or email through to [email protected].

Alternatively, give us a call on 9369 0722 if you would like to discuss this role further!

Please note that only shortlisted candidates will be contacted for an interview

All successful candidates will undergo Drug and Alcohol testing at interview stage and be subjected to ongoing random Drug and alcohol testing.