About the role

We are seeking a friendly Customer Service Receptionist to join our team at AV Digitech' at Underwood, Queensland. This is a part-time role that will see you providing exceptional customer service and administrative support to our organisation.

What you'll be doing

• Greeting and welcoming customers and visitors in a professional and courteous manner
• Handling incoming calls, emails and directing enquiries
• Providing general administrative support including data entry, filing, and other clerical duties
• Assisting with scheduling appointments.
• Providing exceptional customer service and contributing to a positive customer experience
• Strong communication and interpersonal skills to represent the company professionally.
• Experience in a reception or administrative role will be highly regarded.
• An organised and proactive approach to handling multiple tasks.
• Proficiency in standard office software and systems.
• Assisting with administrative tasks to ensure the office runs smoothly.
  

What we're looking for

• Previous experience in a customer service or receptionist role.
• Excellent communication and interpersonal skills with a friendly and professional demeanor
• Strong organisational skills and the ability to multitask effectively
• Proficiency in using office equipment and software such as Reckon, word and similar software systems
• A keen eye for detail and the ability to work independently as well as part of a team
• Able to lift and handle equipment up to 15 Kg approx
• What we offer
  
  At AV Digitech', we pride ourselves on creating a positive and supportive work environment. In addition, we offer a range of employee benefits including:
  
• Flexible work hours . Around
• Staff purchase opportunities
• No weekend work hours
  

About us

AV Digitech' is a provider of audio-visual solutions and technology services. With a strong focus on innovation and customer satisfaction, we strive to deliver cutting-edge products and exceptional service to our clients across a range of industries.

We seek a presentable, honest, reliable, and trustworthy person looking to find a friendly and productive workplace.

The most suitable candidate would be someone who is self-motivated, a good communicator, with a strong work ethic, who can work with flexible hours when requested.

A background in customer service would be beneficial. Whilst not necessary, some knowledge of consumer electronics would be advantageous.

If you are passionate about providing exceptional customer service and are interested in joining our team, we encourage you to apply now.