The Paul-Tec Security Group is Australia’s leading video guarding, 24/7 remote monitoring and CCTV systems integrator, with over 45 years delivering professional electronic security services to thousands of clients across Australia and Asia. Utilising advanced AI/autonomous technology to provide an innovative market leading security solution.

Our group head office is located in Seven Hills, and our Asian office in Kuala Lumpur.

We are seeking class 1E licensed operators, or class 1 security license holders that can add the 1E sub-class. If you don't currently hold a license but are eligible for one, we can arrange for you to apply.

Perks

• Level 2-4 security award pay rate depending upon experience.
• Join us and you will be working with leading edge alarm monitoring, CCTV technology, and other advanced autonomous systems.
• Job Security and career advancement opportunities for the right persons.
• System training and ongoing support as part of our dynamic motivated team at the forefront of the monitoring industry.
• Located in Seven Hills, our offices are easily accessible, with ample free secure parking, we are just off the M2 and the M7 we also benefit from regular bus services just a short walk away.
• Excellent company culture and inclusive team environment.

About the role

• Alarm & Video Monitoring via our interactive monitoring software.
• Providing live real-time criminal deterrence.
• Providing high-quality front-line customer service.
• Directing calls to the appropriate response services and escalating where necessary, interacting with various Police, Ambulance, Emergency Services and Rapid Response Providers.
• Assisting people and organizations dealing with emergencies and the aftermath of criminal activities.

About you - The key to success in this exciting role is you!

If you:

• Have a current NSW 1E Monitoring Centre Security Licence, or are able to apply for one is a condition of your application (must be an Australian Citizen with no criminal record)
• No experience necessary - full training provided.
• Have good computer proficiency and be confident in learning new systems.
• Ability to do rotational, 12hr shift work including weekends and public holidays. Four shifts on, four shifts off days and nights.
• Have excellent verbal and written communications skills is essential.
• Can work as part of a team to meet service delivery time frames.
• Have strong problem-solving skills.
• Excellent customer focus.
• Industry experience is not required as full training is provided.

At Paul-Tec we practice the principles of 100/0 …. Which means, every team member, at every level is 100% committed to great customer service and quality outcomes …. 0 excuses.

To apply please forward cover letter and a copy of your resume to [email protected] by clicking on the "apply now" button below:

Please note: You are required to state your security License class on your application.

Visit our website: www.paul-tec.com.au and www.realguard.com.au

Master License 405190412