About the business

Bundaberg Appliance Service is a family-owned small business that provides repair services for

white-goods in Bundaberg and surrounding areas. We have been in business for over 30 years

and can provide a stable working environment for the right candidate.

About the role

We have a permanent full-time position available for an Administration Officer to

provide office support to our team of technicians. We are searching for someone who is

enthusiastic, self-motivated and willing to take on challenges. The pay rate will be in accordance

with the General Retail Industry Award 2010.

The responsibilities of this role will include providing a professional standard of customer service and

precise database entry. Other tasks may include scheduling of jobs, performing online warranty claims and miscellaneous office tasks.

Skills and experience

To be successful in this role, you will have excellent verbal and written communication skills

, including clear and confident telephone manners. You must present a professional image at every

point of contact with customers even when under pressure. You will need to have a high level of

computing ability, be organised and be able to multitask. You must be physically fit as lifting of

appliances may be required.

Essential Skills

• Customer Service Experience is essential

• Certificate in Business Administration is desirable but not essential

• Spreadsheet and word processing experience essential

Please apply through the Seek online portal only. Include a current resume and a cover letter detailing why you would be successful in the role.