About the position:

This opportunity is for a 12 month Fixed Term Contract with a possibility of extension.

The City is seeking an organised and proactive person to join the Property Services branch in providing effective and efficient administration and customer service to the community.

The Business Support Officer role provides a high standard of administrative support to the Land & Leasing team, as well as high quality customer service to the community, and both internal and external stakeholders. The person in this role consistently strives to enhance teamwork, streamline processes, and improve effectiveness within the work area and across the organisation.

Key accountabilities:

• Provide comprehensive administrative support to the Land & Leasing team across all key functions including but not limited to lease and land administration, maintaining records, liaising with tenants and service providers for maintenance, processing financial transactions, and ensuring compliance with relevant laws and regulations.
• Build strong customer relationships through proactive engagement, ensuring consistent and responsive customer service.
• Respond to general enquiries and complaints (personal, written or telephone), determine requirements and action the requests in a consistent and responsive manner, providing effective and timely solutions.
• Prepare and record operational documents and reports, raise requisitions for purchases, receive invoices, raise debtor requests and accurately allocate expenditure to applicable account numbers.
• Coordinate property maintenance by liaising with tenants and service providers to ensure timely repairs and compliance with lease agreements.
• Contribute towards the development and implementation of guidelines, policies and procedure.

For further information and to view the position description, visit www.cgg.wa.gov.au/employment

To gain a better understanding of the role, call Stacey Pratt-King, Coordinator Land & Leasing on (08) 9956 6612

Position requirements:

The successful applicant will have previous experience in administration and business support duties, ideally within the property sector, including dealing with customer enquiries. High attention to detail is required, along with demonstrated time management and organisational skills.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

A salary starting from $72,450 will be offered dependent on knowledge, skills, experience and qualifications.

Some of the additional benefits of working for the City include:

• Up to 20.5% Superannuation (with superannuation co-contribution scheme)
• Health & Wellbeing Program
• Career opportunities
• Centrally located
• Free parking

About the City

Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000people it offersa wide range of servicesand activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region.

The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.

Interested in applying?

For information on how to apply for this position, visit the City’s website: www.cgg.wa.gov.au/employment

Applications close 4pm Friday 4 April 2025

Ross McKim

CHIEF EXECUTIVE OFFICER