EXPERIENCED FRONT OFFICE SUPERVISOR

Our 4 star Hotel located in the heart of Surfers Paradise is searching for a full-time Front Office Supervisor to join and help lead our team.

The position includes some shifts as sole Front Office staff, so to be successful in this position you must have a friendly, confident and welcoming personality to ensure that all guests feel at home during their stay.

Requirements:

• Proven supervisory experience in a similar role
• Proven customer service experience
• Excellent attention to detail
• Ability to work autonomously and/or as part of a team
• High level of communication and written skills in English
• Flexibility to work evenings, weekends and public holidays.
• Conflict resolution & appropriate interpersonal skill set
• Computer literacy (Microsoft Office – Word, Excel, Outlook, Instant messaging)
• Excellent personal presentation

Ideal Candidate would also have:

• Conversational fluency in a second language such as Chinese or French (optional)
• At least three years Hotel experience; however we will train the right applicant from similar roles.

If interested please include a brief cover letter and résumé.