Company Description

At SIXT Australia, we’re turning car rental on its head. Challenging it. Fixing it. Transforming it. Because we believe that car rental should be more like a road trip – something to look forward to! We’re taking the everyday and making mobility memorable. We believe that it’s important to always go that extra mile and provide premium vehicles and premium service. It's part of our DNA. Part of who we are. Aussie with German heritage and Das Ist good.

Being part of the NRMA family of businesses, the opportunities are endless. The NRMA Group comprises Motoring, Parks & Lodges, Marine and Car & Truck Rental, providing a breadth of national career paths and opportunities for growth. Our purpose is simple: Go further. Together. We’re shaping the future of mobility one day at a time, and are on a constant quest to ensure that keeping the customer at the centre of all that we do.

We’re dedicated to providing 'SIXT Star Service' that makes every move a memorable experience, bringing our motto of Das Ist Good to life.

Job Description

Are you a talented customer service representative?
Are you ready to bring your sales expertise to a fun and dynamic role?
Join #Team Orange today!

SIXT Australia is on the lookout for 2 x Full Time Concierge to join the team at our Brisbane Airport location.

At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us.

Your role at SIXT

• You will provide a warm and professional greeting to customers returning vehicles, facilitating a smooth and efficient exit process.
• You will deliver an exemplary customer experience by responding promptly to customer needs, offering assistance with luggage, or answering questions.
• You will manage our premium vehicle fleet whilst inspecting returned vehicles for cleanliness and ensure they meet company standards before being prepared for the next rental.

You will assist with driving and valeting cars when required.

Your skills matter

Customer Experience: You are a natural at delivering outstanding customer service and enjoy assisting customers ensure a seamless experience.
Flexibility: You are willing to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays.
Communication: You will have exceptional written and verbal communication skills.
Attention to detail: You will have a keen eye for detail and take pride in your work.

Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential.

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. Please note that all candidates will need a current provisional or full drivers license and full working rights in Australia.

What we offer

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

• $25.80 per hour + shift loadings + monthly incentives $$
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
• Discounts on NRMA Insurance products
• Employee referral program where you may be eligible for a referral payment of up to $2,000
• Uniform and staff car parking provided

Additional Information

At SIXT Australia, we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join #Team Orange today!