
Customer Support Manager
Opal HealthCare
Posted 1 day ago
"At Opal HealthCare, we know that companies don’t succeed, people do."
Opal Healthcare is Australia’s largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.
About the role:
- West Melbourne x1
- North Melbourne x1
- South East Melbourne x1
- x 3 Permanent Full-time role working Monday to Friday
- Support our 53 care communities located in Victoria
- Up to $94k package (TRP = inclusive of 11.5% super)
- Ability to fast track your Management career
- Novated Leasing Available
- Travelling role.
Role requirements and responsibilities:
- Experience in Sales/Administration roles desired
- Experience in Hotel / Duty or Property Management is welcome
- Management of customer enquiries, conduction of site tours
- Management of sales pipeline to improve conversion rates
- Implementing sales programs to improve uptake of additional services
- Monitoring service standards and customer feedback
- Reception and other administration duties where required
At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:
- Work/life balance with flexible work hours and no weekends
- Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships
- Novated Leasing available
- Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
- Internal & external training programs
- National secondment opportunities to diversify your experience
- Sector leading training, systems & innovation
- Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own
- Opal Healthcare Academy https://academy.opalhealthcare.com.au/
Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.
About Opal HealthCare
Opal HealthCare is one of Australia’s largest aged care providers with over 20,000 dedicated team members caring for more than 12,000 residents in 133 Care Communities across New South Wales, Victoria, Queensland, South Australia and Western Australia, and we are growing each year.
We believe investing in our team is essential to providing quality care for our residents both now and in the future. There are many professional development opportunities for your healthcare career and we offer a range of career pathways through our six schools of education at the Opal HealthCare Academy.
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