• Immediate Start, Multiple positions
• Zillmere - North Brisbane
• Amazing team delivering incredible service

Our highly regarded State Government client is currently working on a campaign to support the community post the recent weather event in South East Queensland. As a result we are looking for a team of inbound service professionals to join their award winning Contact Centre with an immediate start.

About the role:

• Managing high volume inbound calls
• Providing up to date information and making phone bookings (pure service)
• Working in a fantastic team environment in an impressive modern workplace
• Shift work across a 24/7 roster (provided in advance with great penalty rates)
• Supporting the community with a vital support.
• Working in a structured and scripted environment
• Working with multiple computer systems

What is in it for you?

• An hourly rate of $49.40 + superannuation and attractive penalty rates
• An amazing employer to have on your resume
• A fantastic environment based in a safe work environment at Zillmere in Brisbane's north with plenty of onsite parking and close to public transport
• A team environment offering real support and encouragement along with a bit of fun
• Lots of on the job support and induction training
• An immediate start with a temporary assignment for an initial period of one month with possible extension based on business needs and performance.
• Rotating rosters provided in advance

What you bring to the role

• Exceptional communication and interpersonal skills?
• High levels of self motivation and commitment to your performance
• Excellent reliability and the flexibility to work shift work
• An amazing customer focus and experience in a high volume environment (Contact Centre a distinct advantage)?
• A strong focus on working in a team
• High levels of resilience and goal orientation
• The ability to remain calm under pressure and deal with a diverse customer base
• Highly developed system and problem solving skills

Important information

• Induction training at will be held in the Brisbane CBD for the first two days. All shifts after training will be at ZIllmere.
• You should be available to work across a 24/7 roster. You will be rostered for 5 days with 2 consecutive days off.
• A criminal history check may be undertaken on successful applicants.

Do not wait. Act now for this amazing opportunity to have the leading state government department on your resume,

Click the apply link and ensure you attach an up to date resume with your application.

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