We are seeking a dedicated and detail-oriented Student Services Coordinator to join our client, a leading educational institution located in Surry Hills, NSW 2010, committed to supporting student success and fostering academic excellence.

Hours: Monday to Friday, 9:00 AM – 5:00 PM (including a 30-minute lunch break).
Location: Surry Hills, Sydney
Position Type: Permanent, Full-Time

Key Responsibilities:

• Provide comprehensive support to students throughout their academic journey.
• Oversee and coordinate tasks related to student orientation.
• Monitor and track student academic progress.
• Address and resolve student complaints and concerns with professionalism.
• Act as a liaison between students, administration, and other departments to ensure seamless communication and collaboration.
• Maintain accurate and current data within the student management system to guarantee data integrity and reliability.
• Contribute to continuous improvement by identifying opportunities for enhancing systems, processes, and the student support framework.
• Perform additional duties as directed by the Registrar.

Required Skills and Experience:

• Computer Proficiency: Intermediate business skills, proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), and experience using CRM software.
• Strong communication skills to engage effectively with students and staff.
• Exceptional attention to detail for accurate data management and task execution.
• Ability to multitask and prioritize responsibilities in a dynamic work environment.

What you get:

• Full-time, permanent role offering job stability.
• Comprehensive training provided to help you excel in your position.
• Friendly and supportive team environment.
• Opportunity to contribute meaningfully to student success.
• Work in a positive and collaborative atmosphere.

Interested candidates click on the “APPLY NOW” button and submit your full updated resume online. (Easily readable word doc is preferred) Make sure you provide correct mobile number and email address in order for us to contact you - Australian Workforce 8139