About us:

Absolute Physiotherapy is a boutique and very friendly practice established in 2004 in the heart of Prahran. We are currently seeking a new Practice Manager/Receptionist to replace our current, much valued and appreciated, manager who is moving to the country for family reasons.

We are extremely fortunate to have a long established and wide range of fantastic patients. The clinic treats a diverse range of musculoskeletal injuries from elite athletes to weekend warriors with a team of three easy going physiotherapists. The clinic provides services to the National Institute of Circus Arts (NICA), so it's not unusual to have acrobats, contortionists and tumblers coming in as patients. The practice also runs one of Melbourne's very few Concussion Clinic services and managing this will be large part of your role

What you'll be doing:

• Be the first point of contact for patients attending our practice
• Oversee patient scheduling, bookings and invoicing
• Run the day-to-day administration at the front desk
• Answering patient questions and queries
• Compiling the fortnight pay runs
• Help keep the practice environment friendly, easy going and patient focused

What we're looking for:

• A happy and easy-going person who can work independently when needed, but also enjoys being part of small team
• Minimum 2 years of experience in a practice or clinic management role, preferably within the healthcare or medical industry
• Strong understanding of medical administration, including patient scheduling, billing, and compliance
• Excellent communication and interpersonal skills with the ability to work collaboratively with the clinical team
• A passion for providing high-quality patient care and improving patient outcomes

The hours:
Currently the 36 hours/week are structured over a Monday-Thursday week. Fridays are covered by our casual reception staff.

There may be some variability within these hours for the right candidate, but currently they are as follow (including 1hr lunch break),

Monday: 8.15am-7.15pm

Tuesday: 8.15am- 5.15pm

Wednesday: 8.15am-7.15pm

Thursday: 8.15pm-7.15pm

Friday: No hours

What next:

If you are currently looking for a Practice Manager/Reception role in a friendly and small physiotherapy practice, enjoy working in small teams, and especially value giving patients a positive healthcare experience, please apply.

For more information, please feel free to email,

[email protected]