About the Role
This is an opportunity to join a key project as it moves into the delivery phase. Our client is seeking a skilled Functional Analyst experienced in Microsoft Dynamics 365 and associated technologies.

The role reports to the Senior Project Manager, and will work as part of a growing team, providing knowledge and advice on standard Dynamics 365 capability, sustainable customisation where standard functionality does not meet business objectives, creating system and support documentation.

Key responsibilities

• Collaborate with business units to understand their processes and requirements, and translate these into detailed build requirements for Dynamics 365 and Azure solutions.
• Create and draw Business Process Flow (BPF) diagrams and other technical diagrams.
• Assist with the data migration design from legacy systems to Dynamics 365.
• Assist with system testing to guarantee functional requirements are met and to identify any potential issues. This includes executing test cases and performing end-to-end testing.
• Develop training materials and deliver user training sessions to ensure effective adoption of Dynamics 365 across the organisation.
• Provide ongoing support, including analysing and resolving system issues, responding to user queries, and coordinating with technical resources when necessary.

Key Criteria

• Previous experience as a Dynamics 365 Functional Analyst working for a large IT/ICT organisation or IT Projects (involving significant and/or complex business change elements).
• Familiarity with business process re-engineering and the creation of detailed workflow diagrams.

This contract is located in the Brisbane CBD and while flexible work conditions may be offered to the successful candidates, you will be required to attend the office on a frequent basis. Candidates will need to reside (or be willing to relocate at own cost) within a commutable distance.

Apply now for immediate consideration. Applications close 21/03/2025.