Family Worker Senior Relationships Service (SRS)

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

• Part-time Ongoing (0.40 FTE) located either Deakin, ACT or Wagga Wagga, NSW
• Annual Salary between $85,120.34 to $91,586.54, plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

The Family Worker Senior Relationships Service (SRS) facilitates a range of support services for elderly clients and aims to strengthen the well-being of older adults experiencing, or likely to experience, abuse through intake, assessment, case management and other therapeutic interventions.

Duties:

Under the general direction of the Senior Clinician the Family Worker is responsible for:

• Engaging with and assessing eligibility of clients and their presenting issues for the program and make referrals to other relevant services if required.
• Providing information to clients and their families on government and community resources and eligibility for practical and financial support. Coordinate access to services required by the client and client's family and monitor their ongoing effectiveness where appropriate.
• Providing case coordination services in liaison with the practitioners. Maintaining contact with clients that have difficulty in identifying their own needs and work in a client-centred way including supported decision making and/or working with substitute decision makers when appropriate, and support practitioners with outreach services, including home visits.
• Working in partnership with and engaging local community stakeholders and networks, to raise awareness of, and inspire community commitment to, reducing elder abuse; along with promoting services offered through the Senior Relationships Service
• Maintaining a professional standard of behaviour and the confidentiality of all information pertaining to clients/cases and their families

What you’ll need to succeed

1. Demonstrated skills and experience in providing case management and related services.
2. Knowledge and understanding of family violence, elder abuse, ageing and ageing related issues.
3. An appropriate qualification in community services, social work, psychology, social sciences or similar-
4. Demonstrated knowledge & understanding of issues facing the elderly, minority and diverse communities and ability to respond respectfully, and in particular with Aboriginal and Torres Strait Islander communities, culturally diverse communities and LGBTQIA communities. Demonstrated knowledge of theoretical frameworks for providing client centred and strengths-based intervention that is trauma-informed, and crisis intervention.
5. Demonstrated skill in developing and maintaining collaborative relationships with relevant internal and external stakeholders.

For a full list of selection criteria, please refer to the position description on our Careers site. To view the position description, click on the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today!

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description. To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on RACR's careers site.

For further information about the position or application process, please email [email protected].

Closing date for applications: Midnight on 30 March 2025