We're seeking a driven and passionate individual to join our client's team as a Field Customer Service Representative. Gain valuable experience, develop your skills, and grow. This is your chance to shine!

Salary: $77,800 + super
Work Type: Full-time
Start Date: ASAP

Responsibilities:

• Increase customer base and turnover by approaching potential customers.
• Reactivate expired PMP agreements and promote new service maintenance schedules on a monthly basis.
• Investigate and resolve general customer issues, offering services and solutions for site-related problems, ensuring high-quality customer support.
• Prepare and follow up on equipment repair quotations to secure approval and ensure smooth repair processes.
• Assist in the preparation and redeployment of Hire Department machinery, ensuring efficient repair negotiations and internal process improvements.
• Follow up on quotations to ensure acceptance and success.

Key Qualifications & Experience:

• Proven experience with a strong sales background or similar customer-facing role.
• Mechanical aptitude or experience in servicing and maintaining equipment.
• Current "C" class driver’s license.
• Excellent communication skills and the ability to liaise with people at all levels.
• Knowledge and understanding of materials handling equipment.
• Appropriate equipment operation licensing and certification.
• Demonstrated success in meeting targets and achieving goals.

Benefits:

• Enjoy a 9-day fortnight or a Monthly Day Off
• Receive 5 weeks of Annual Leave after you hit the 12-month mark.
• Access confidential support and resources.
• Monthly BBQs.
• Yearly Salary Reviews.
• Referral Scheme.

Ready to join a team that values your expertise? Apply directly!
Questions? Contact Laura O'Donovan: [email protected]