About us

Birdcage Marketing is Mackay's best digital marketing agency offering content creation for Instagram & TikTok, email marketing, Facebook Ads, logo & web design & all things digital growth, we believe in making your workplace a place you love.

With almost a decade of experience behind us and located in a newly renovated 250 square meter warehouse in Rural View, you won't find a more inspired and progressive place to be.

At Birdcage Marketing we run marketing and through Birdcage School we teach marketing and mindset to brands globally. Through Birdcage Studios we offer the Mackay community a creative space for content shoots and events.

We've got big goals and need the right people to help make them happen. As the Administration Officer, you'll be the glue that holds us together - think Devil Wears Prada without the workplace trauma ;)

Monday - Friday 8:30 - 4:30 Must be available to answer phone on weekends on occasion if a booked studio client needs assistance.

Start 28th April.

Qualifications & experience

• Proficient in using ClickUp
• Interest in social media and video creation
• Customer service
• Attention-to-detail
• Able to learn new tech platforms quickly
• Strong ability to follow processes but also use initiative to improve processes and problem-solve
• Desire to make the lives of people around them easier
• Must be located in Mackay. If you are relocating to Mackay, please ensure you write this in your Cover Lette

Tasks & responsibilities

• Help team prepare proposals and documents for clients and manage agency email inboxes, actioning as per procedures and supporting accounts department with accounts payable receipts
• Manage office/studio tidiness including daily tasks & manage external cleaning team
• Manage ClickUp project management software, including keeping templates up to date and setting up new projects
• Prepare and attend client/internal meetings to take notes and share with stakeholders
• Be responsible for new client follow-ups, client onboarding and ensuring the first experience with Birdcage is a wonderful one
• Pickup mail, coffee and lunch for team and client meetings, order groceries for delivery and run errands
• Manage Birdcage Studio bookings end-to-end
• Act as EA to Agency and School Director including manage their daily agenda, preparing office, the studio space and podcast studio for use.
• Help with content creation and some light editing using CapCut and scheduling social media and emails
• Back end web updates using Wordpress
• Support wider team with various requests to support them in delivering exceptional results

Benefits

• Office dog
• Sit/Stand Desks including office treadmill desk, and chilling breakout areas
• Work in Mackay's only premium content creation studio space
• Supportive work environment where we work hard and play hard
• Office snacks and drinks
• Supplied with Macbook