• Full-time 12-month Maximum Term Contract
• Location negotiable from Dja Dja Wurrung / Bendigo, Yorta Yorta / Shepparton, Millewa-Mallee / Mildura, or Wiradjuri / Albury
• Salary – Grade 4 $84,592 per annum plus superannuation

The Organisation:

At Murray PHN, five organisational values - Leadership, Collaboration, Respect, Accountability, and Innovation - drive the way we do business, the way we influence the health system and the way we interact with each other and our stakeholders.

As a not-for-profit organisation, and one of six Primary Health Networks (PHNs) in Victoria and 31 across Australia, we work with rural and regional services and national agencies to not only support health reform, but to develop locally relevant models of care, workforce solutions and to pilot innovative programs.

Whether it's supporting individuals with chronic conditions, enhancing mental health services, or reducing avoidable hospital stays, our focus is commissioning primary healthcare services that are accessible, high-quality, culturally responsive, sustainable, and importantly meet population needs and prevent disease.

The opportunity

A newly developed role within a busy team of compliance and governance experts in, the Quality Officer assists with a broad range of activities.

Key accountabilities include

• Ensure quality systems, registers and documentation are fit-for-purpose and updated as needed.
• Identify, analyse, evaluate and report on policy documents, maintaining complete and accurate data within the Quality Register
• Ensure business processes are regularly reviewed, applied and cascaded throughout Murray PHN’s systems and documentation
• Provide support, direction and advice to internal stakeholders to ensure understanding of the Quality Management Framework.
• Work with stakeholders to review, develop, and embed quality processes ensuring consistency of quality of information within the quality registers.
• Contribute to the ongoing review and improvement of Quality Management framework, processes and documentation

About you

The role requires a collaborative person with a high level of cross-functional communication to support the immediate team and our internal stakeholders navigate, at times, complex systems and processes. There are opportunities for learning and innovation for someone with knowledge of contemporary quality principles.

Key capabilities include

• Relevant qualification in Quality Management and / or equivalent experience in a similar role.
• High attention to detail and consistency in work outputs with demonstrated skill in monitoring, evaluating and reporting within a quality assurance framework.
• Sound engagement skills with your team and stakeholders, independently managing requests and queries.
• High level written communication skills to assist in the preparation of reports, briefs and training.

To view the position description please visit https://murrayphn.connxcareers.com/

How to apply

Please submit a resume and cover letter detailing your suitability for the role.

Applications close: Sunday 30 March at 11.59pm

Contact: John Moushall, Manager Quality, via email [email protected]

To make our recruitment processes accessible, we will support reasonable adjustments and encourage applicants to email Cathryn Selvon, Coordinator Employee Inclusion and Recruitment, [email protected] for support.

Successful candidates will be required to provide two professional references, a recent criminal history check and a qualification check where relevant. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

What we offer

• flexible working arrangements, such as variable start and finish times and balanced work from home and office options
• the opportunity to maximise take-home pay through generous salary packaging – up to $15,900 on everyday living expenses and $2,650 towards meal entertainment each year.
• access to an employee assistance program with free counselling
• access to professional and personal development – 2 days study leave per year
• up to 15 personal leave days annually, including “Life Leave” – two days per year for you to take as you need, to do what you need
• Cultural, ceremonial and religious leave

Inclusion Statement

Murray PHN is committed to building a diverse and inclusive workplace and developing a workplace culture that is safe and accessible, respectful, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our employees. We are committed to creating genuine employment opportunities for everyone and welcome applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTIQA+, neurodiverse people and people from diverse cultural backgrounds.

At Murray PHN, we aspire to be an anti-racist organisation, embedding cultural humility as a daily practice, to improve health outcomes and health equity in our communities. We recognise cultural humility as a life-long commitment to self-reflection, personal growth and redressing power imbalances in our society.

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River). We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.