Your Host Employer:

Mossop Construction + Interiors are a proudly owned and operated family business, with over 40 years of experience in the South Australian construction industry. Through collaboration, innovation and passion, Mossop have become leaders in commercial construction and fit outs for large scale infrastructure projects. Mossop are committed to delivering exceptional results and it’s their 150+ staff that make this possible, going the extra mile and bringing their expertise to every project, no matter the size or value.

Benefits:

• Complete a nationally recognised Certificate IV in Information Technology
• Western City fringe location
• Onsite carparking and close to public transport
• Modern corporate offices and weekly casual work wear day
• Earn while you learn with no study debt

The Role:

As the IT Helpdesk Trainee you will assist in providing technical support and assistance to end-users, troubleshoot hardware and software problems, oversee hardware refreshes, manage user accounts and ensure the smooth operations of IT systems.

Throughout this 24-month, fulltime opportunity you will gain hands-on experience, paid training and continuous mentoring towards gaining a nationally recognised Certificate IV in Information Technology.

Duties Include:

• Handle incoming IT related enquiries and requests from staff
• Provide tech support and troubleshooting
• Perform basic repairs and maintenance to IT equipment
• Liaise with vendors to escalate issues and maintenance
• Gather reports on ticketing and system issues
• Work with a mixture of Microsoft, Google, Android, and Apple technologies

About You:

• Enthusiasm for all things IT related
• Passion for delivering exceptional customer service
• High attention to detail and problem solving skills
• Excellent communication skills, both written and verbal
• Displays initiative and a hardworking attitude
• Ability to prioritise tasks and juggle various deadlines

Role Requirements:

• Cannot have completed a Certificate IV in IT or higher (e.g. Bachelor or Masters)
• Knowledge of Microsoft Suite of applications and operating systems (desirable)
• Hold a National Police Check (or willing to obtain)
• Driver’s licence and reliable vehicle (preferable)
• Customer service experience (desirable)

How to Apply:

Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role.

Please note that only shortlisted candidates will be contacted directly.

National Traineeship wages and conditions apply.

About Maxima:

Maxima is a leading Group Training Organisation - we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.

For further information please visit our website www.maxima.com.au

At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.

By applying to this position you are consenting to your data potentially being stored on international servers temporarily. Maxima abides by the Australian Privacy Principals, please refer to our privacy policy for more information.