The Roundhouse is seeking a Casual Bar Supervisor to effectively and professionally deliver the services required for a variety of events to a high standard. Our Function & Event Supervisors report to the Events Management leadership team and play a pivotal role in ensuring the safe and efficient running of the Roundhouse during events.

The position will involve predominantly evening and weekend hours.

KEY TASKS & ACCOUNTABILITIES:
The Roundhouse is a diverse space and the role will be working on events ranging from gala dinners, concerts, expos and student parties. You will part of a larger team on large scale events, with tasks including setting up the venue, working a bar, or liaising with promoters, security, and patrons at a concert. On smaller events you will be in charge of the venue, working with AV tech and the client to deliver their events.

We are looking for someone who can:

• Be responsible for the opening and closing duties and ensure correct procedures are followed;
• Coordinate and allocate tasks to ensure venue is set up as per requirements;
• Assess client needs and make sound decisions;
• Stay guest focused and nurture an excellent guest experience;
• Understand event room set-ups and breakdowns including dinners, conferences, concerts and parties;
• Answer guest queries with professionalism;
• Participate in the maintenance of the venue and ensure the event floor is tidy during events;
• Comply with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture;
• Actively engage in fair and equitable workplace practices and behaviour to ensure discrimination free workplace in accordance with legislative requirements and;
• Maintain an awareness of Arc’s environmental policies and procedures minimising the impact of Arc’s business on the environment.

SELECTION CRITERIA
Essential

• Previous supervisor experience in hospitality, functions, and events
• Strong customer service focus and good interpersonal skills
• Excellent team player with good problem solving skills
• Ability to lead, and work without supervision under time constraints
• Excellent communication skills
• Open to the variety of roles that this position entails
• Able to work nights and weekends;
• Self-motivated with the ability to influence events to achieve goals and take action to achieve goals

Desirable Criteria

• Driver’s License
• RSA competency card
• First Aid Certificate
• Working with Children check
• Understanding of regulatory compliance across food, liquor and WHS along with the ability to apply these principles in the workplace.