Are you looking to take the next step in your career in 2025?

Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?

This is your chance to play an integral role and make a positive impact in people’s everyday lives.

Feel good about the work you do as you support vulnerable Australians and provide guidance and encouragement in navigating government digital solutions.

We have exciting permanent opportunities where you get to make a real impact, so join our diverse and passionate team today!

Key Role Details:

• 7 weeks of comprehensive classroom and hands on training
• Commencement dates: 24th March 2025 and 28th April 2025
• $27.77 p/h + Super
• Permanent full-time roles available
• Permanent part time roles also available (30 hours min. per week after full time training)
• Up to $480 a month based on performance incentives
• Monday to Friday rotating roster of 7am - 6pm. No weekends!
• Central Robina, right next door to Robina Town Centre
• Free parking available

What's in it for you?

• A rewarding role where you make a meaningful impact
• Continuous calendar of fun social events
• A supportive role within an experienced team
• An inclusive workplace with a shared goal in mind

Role Duties:

You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.

Who are you?

You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!

• Must be an Australian Citizen and at least 18 years of age
• Eager to work towards goals and targets
• Confident and capable in using computers and systems
• Passionate about customer service
• Keen to learn new skills and refine existing ones too
• Excellent communication skills both written and verbal

Concentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.

If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, APPLY NOW!

*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*

Concentrix is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.