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Full-Time Reservations Agent

Rydges Hotels & Resorts
Sydney, NSW
A$25-$26 p/h
Hospitality & Tourism → Reservations
Full-time
On-site

Posted 1 day ago


About the business
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.

About the role

You will be joining this 460-room hotel located in the heart of bustling World Square. You will assist in taking bookings from a range of guests and booking channels, whilst being involved in all aspects of Reservations, from group bookings, crew allocations and FIT arrivals. You will provide efficient and professional service to all guests via email and phone, whilst actively promoting the hotels outlets, facilities and promotions.

Your impeccable attention to detail and focus on providing a high-quality service, will make you a vital member of the Reservations team.

Benefits & perks

  • Renowned for our refreshingly local, down-to-earth experiences.
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ’s largest and most diverse experiences company.

Skills & experience

  • A strong background in Reservations, or Front Office preferred.
  • Experience with Opera PMS preferred
  • Outstanding written & verbal communication skills.
  • The ability to multi-task as well as work under pressure.
  • Versatility in responding to guest requests and situations
  • Impeccable attention to detail.
  • You love working in a fast-paced environment.
  • You think outside the box and enjoy problem solving.
  • We are a highly motivated and hardworking team. The right person for the role will

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/


About Rydges Hotels & Resorts

Melbourne, VIC, Australia

Welcome to Rydges

We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that’s why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.

With everything you need, right where you need it, at Rydges we’ve perfected simple comforts. So when you’ve finished exploring, negotiating, debating and discovering – we’ll be ready to help you rest up and unwind.

Source: This is an extract from the company's own website.

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