• Sector leading NFP
• Great central CBD location (flexible work practices available post probation)
• Fantastic opportunity to join a great culture

Who we are:

Since 1895, KU has been and proudly remains a not for profit organisation

KU is our place, where we all belong. A safe, calm community of children, parents and educators. We are very proud to share KU with the large and diverse KU family of children, families and staff who experience KU with us each day. Side by side, we explore the world through many cultures and perspectives. KU children learn it’s OK to be different, and we can all be different, together.

KU operates nearly 140 early childhood education and care services across NSW, VIC, the ACT and QLD. Established in 1895, KU is one of Australia’s most experienced and respected providers of long day care, preschool, outside school hours care, occasional care, family programs and early intervention services.

The Role

Join KU Children's Services in a vital role that supports our mission to deliver section leading early education programs.

As part of the close knit ITC team, this role is the primary point of contact for KU staff in support of their ITC services. This position calls for a highly organised, flexible and proactive team member with a comprehensive understanding of software, networks, and troubleshooting, coupled with a strong grasp of Windows 10 & 11, and Microsoft365.

This opportunity is a permanent full-time role, accruing a monthly Rostered Day Off and will be based on the top floor of our newly renovated, sun lit central office - opposite the QVB on York Street, Sydney. The office is only a very short walk from Town Hall train station.

There is the opportunity to work hybrid WFH/in office - post probation.

What we are looking for:

• Excellent customer service and communication skills with a positive attitude
• The ability to support of single and multi-user ITC items at multiple KU locations located across the east coast
• The support is mainly delivered through telephone, email and remote access tools, but may require on site attendance
• A good understanding of Mobile, IoT and Smart devices operating on Apple IOS and Android
• Solid experience in support/consulting with exposure to SharePoint, OneDrive, Power BI and Power Apps
• Confident communication skills face to face and using phone/ Teams/ Zoom and email
• Willingness and aptitude to learn new technological skills, in short
• Ability to establish, maintain and enhance positive internal and external relationships

Unlocking Endless Possibilities

KU has been awarded Employer of Choice each year since 2016, (9 years and counting) and is committed to continuing the development of a workplace culture of inclusion and diversity. We actively promote the employment of people from across the spectrum of society.

We encourage applications from people with a disability, and from Aboriginal and Torres Strait Islander communities. By communicating your individual needs during the application process it allows KU to adapt the recruitment processes to meet your individual physical, cultural or psychological requirements. We encourage you to talk to us about what your needs are to make your interview a success.

How do you apply?

If the above resonates with you and you feel you can positively contribute to this close-knit team, please click the 'apply now' button to be taken to the application form!

Applications without a cover letter addressing suitability to this specific position will not be progressed.

The fulfilment of this role is a priority, applications close at 6pm Friday 21th March 2024

KU Children’s Services is committed to being a child safe organisation. We put children’s safety and wellbeing at the centre of our practices. Child safety is a shared responsibility across the organisation. All KU staff contribute to maintaining our child safe culture and ensuring the safety and wellbeing of the children in our services and programs. KU has a zero tolerance of harm or abuse of children.