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Customer Service Representative

Elders Insurance Merimbula & Coma
Cooma, NSW
A$50,000-$60,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 1 day ago


Your Potential Employer: Elders Insurance is one of Australia’s largest regional and rural insurance services and operates an agency network distributing general insurance products to regional and rural clients.

Mercoo Pty Ltd T/As Elders Insurance Cooma based in Cooma NSW is where we currently have an opportunity for a Customer Service Representative role. This position offers you a development opportunity with potential for career progression with one of the leading Elders Insurance franchises in Australia. A competitive remuneration package will be negotiated with the successful applicant based on their experience and offering to the position.

The role:

We are looking for a new Customer Service Representative to add value to our already successful team. You will be fully trained and mentored in company practices. Duties will include:

  • Build and maintain rapport with clients and stakeholders.
  • Provide efficient and prompt client service and effective stakeholder management.
  • Provide support to the broader team in relation to office administration, telephone enquiries, processing and credit control; and
  • Contribute to the development of the business and building/maintaining a strong team.

About You:

To be successful in this role you must be able to:

  • Good attention to detail, strong time management and organisational skills
  • Display a high level of computer literacy and accuracy with data input
  • Ability to work effectively under pressure, in a fast-paced and dynamic environment
  • Obtain satisfactory police and ASIC clearances
  • Ability to think critically and problem solve independently and within a team

You will also have the following qualities:

  • Excellent customer service and the ability to manage your own time well.
  • Teamwork and co-operation
  • Concern for quality, accuracy, and efficiency
  • Flexibility, and a positive can-do attitude and a willingness to learn
  • Must be reliable
  • Excellent attention to detail
  • Tier 2 ANZIFF qualification is an advantage.

What we offer

  • Highly supportive team
  • Inclusive environment
  • Ongoing learning and training
  • Career development

For further information please contact:

Jessica Larsen

02 6497 5500

[email protected]


About Elders Insurance Merimbula & Coma

Cooma, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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