We are seeking a professional and highly organised Receptionist to join our well established Oral & Maxillofacial Surgery Specialist Practice in South Brisbane. The ideal candidate will have a minimum of 3 years’ experience as a Dental Receptionist.

You will play a vital role in ensuring the smooth functioning of our practice. Your responsibilities will include, but are not limited to:

• greet and welcome patients.
• assist patients to complete all necessary forms and documentation.
• verify and update patient information.
• accurately enter all relevant patient information into data system.
• answer and manage incoming calls and emails.
• arrange patient charts/records for next day appointments.
• obtain external referrals and x-rays from patient’s GP or Dentist.
• schedule patients for consultations and surgery admissions.
• invoice and receipt patient payments for consultation and surgery appointment.
• prepare and supply surgery list/consent forms/ admission forms to hospital and anaesthetist.
• prepare patient charts/records with relevant forms for surgery in hospital.
• confirm upcoming appointments and recalls.
• co-ordinate patient appointments with other specialists in the group.
• ensure the reception area is well maintained.

To excel in this role you should possess the following qualifications and attributes:

• minimum of 3 years’ experience as a dental receptionist.
• excellent verbal and written communication skills.
• excellent customer service and interpersonal skills.
• meticulous attention to detail and accuracy.
• maintain a professional appearance and demeanour at all times.
• demonstrate a scrupulous regard for patient confidentiality.

We value our team members and offer:

• Competitive compensation based on experience.
• Full-time hours for stability and growth.
• Accessible location near public transport.
• Monday to Friday 8:30am to 5pm (no late nights or weekends)

If you are an experienced Dental Receptionist eager to contribute your skills to a patient-focused practice, we encourage you to apply. Please send your resume, along with a cover letter detailing your relevant experience. We look forward to reviewing your application.