Are you a confident, outgoing professional with a passion for luxury hospitality? Do you thrive on delivering exceptional guest experiences from start to finish?

We’re looking for a Resort Ambassador who is articulate, detail-oriented, and excels in concierge services, itinerary planning, and guest relations. This is not a typical hospitality role—it requires someone with intellectual curiosity, administrative savvy, and a commitment to excellence in a high-end environment.

What We Need:

✔️ Experience in luxury hotels or high-end guest services

✔️ Confident communicator who can engage with discerning guests

✔️ Strong administrative and software skills (booking systems, task tracking, emails)

✔️ Highly organized and proactive, ensuring every guest’s stay is seamless

✔️ A true team player, hands-on and responsible in a small, dedicated team

✔️ Flexibility to work on a rotating roster (morning & evening shifts)

✔️ Own vehicle essential due to our location

What We Offer:

✨ The opportunity to work in a stunning, luxury resort in the Blue Mountains

✨ Short-term accommodation provided while you settle in

✨ A role that blends guest engagement, problem-solving, and concierge expertise

Ready to elevate your career in luxury hospitality? Apply now!