Location: NATIONWIDE - ALL LOCATIONS CONSIDERED.
Hours: Full-Time
Contract Length: Contract until 30 June 2025
Entry Requirements: Australian Citizenship, Working with Children Check and Pre-Engagement Check

Why This Role?

• Enjoy a hybrid work model with 3 days in-office and 2 days from home.
• Benefit from frequent contractor extensions and temp-to-perm opportunities within this organisation.
• Work alongside passionate colleagues committed to meaningful outcomes.
• Build your expertise while contributing to a world-leading program.

About the Role

As an APS 6 Business Generalist, you will play a key role in managing the Auslan Interpreting Program: overseeing bookings, and ensuring high-quality service delivery. You will contribute to key business functions and support ongoing innovation for accessibility and efficiency.

What You Will Do

• Oversee the coordination of interpreting services, ensuring bookings are managed efficiently.
• Monitor interpreting workflows, handling escalations, feedback, and complaints to maintain service quality.
• Lead and contribute to projects, ensuring they align with set priorities while delivering meaningful outcomes.
• Develop and implement business improvement strategies to enhance service delivery and operational efficiency.

What You Will Bring

• Strong stakeholder engagement skills, with the ability to collaborate across teams.
• Excellent written and analytical skills, with a keen eye for detail.
• A demonstrated ability to identify and implement continuous improvement practices.

Desirable Skills and Experience

• Lived experience with disability, bringing valuable insight and perspective.
• Experience using various business systems to manage processes efficiently.
• Experience developing processes and guidelines to improve workflows.

Be Part of Positive Change – Apply Now!

If you are ready to take on a meaningful role where you can drive innovation, enhance accessibility, and support a diverse workplace, we would love to hear from you. Apply Now and be part of something impactful!

Ana Hicks

[email protected]

02 6199 5750

www.f2frecruitment.com.au

Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills?

If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever

#APS

*Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register here https://www.f2frecruitment.com.au/register/ or send your resume to [email protected].

*Closing Date: 9 AM Wednesday 19 March 2025

face2face Reference: 629948