Ecommerce Coordinator

We are a medium size company in the Home & Living Industry, run by a small staff complement, who has managed to win prestigious industry awards in this space. Recent success has resulted in ever increasing customer E-commerce demands.

We are seeking an applicant with experience to join our company as an ecommerce coordinator who will play a key role in assisting the e-commerce manager in ensuring the efficient functioning of all elements of that department.

Personal growth and experience in this position is second to none.
This is not a corporate environment, but hands on role where you will be part of an effective team that is involved with the overall running of the company.

ROLES OF THE POSITION:

Report directly to the Ecommerce Manager and be part of the General Management team.
Conversations will be of a technical, strategic, planning, marketing and financial nature.

Provide technical leadership and guidance to company directors, management and customers whilst improving the company Ecommerce department in alignment with overall strategy and vision of the company.

• Manage all aspects of day to day running of marketplaces, such as onboarding, content management, optimisation, image management, pricing, promotions etc
• Dealing with freight labels and working closely with the warehouse manager
• Assisting offshore staff with customer service
• Communicate and develop great working relationships with the various Market Place account managers.
• Reporting on web usage, promotions & other metrics.
• Health Checks: Maintain accuracy across digital platforms including management of inventory data, pricing, delivery, discount codes, and rebates schemes.
• Maintain a promotional event calendar
• Asist the marketing department with weekly EDM via mailchimp
• Help build up social media channels
• Suggest and make optimization strategies and budgets
• Frequent meetings and interaction with supportive management.

Our ideal candidate would have the following experience/attributes:

• Minimum 2 years’ experience in an ecommerce role.
• Proficiency in Microsoft Excel – essential.
• Experience with Ecommerce platforms (Neto / Maropost or Shopify).
• Methodical with a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously.
• Have knowledge of local online logistic activities and requirements.
• Ecommerce Marketing & Promotions experience.
• Intermediate level experience with Adobe and or other graphic design software
• Ability to build strategy and initiatives that unearth new opportunities
• Highly energetic, ambitious, strategic thinker who wants to get ahead
• Ability and confidence to provide insights to improvements

You need to be passionate and enthusiastic about your job and excited by the opportunity to demonstrate your creative flair, product knowledge and technical expertise. Your strengths will be your ability to juggle multiple tasks, be organised, analytical and work exceptionally well as part of a fast-paced team

We are an established company with many years of online experience without a Ecommerce manager or dedicated online team, so this is a great opportunity to join management and launch a new and meaningful division.

STAFF BENEFITS

This is not a corporate environment.

Work in the leafy suburb of Bentleigh East with surrounding shops and cafes

Keep fit and enjoy the benefit of working over the road from the GESAC swimming pool and gym centre.

Potential to easily improve your position and work your way up in the company

Jump on board and help build a meaningful department, whilst learning and improving yourself in a secure and friendly environment.