K2 Medical Systems is seeking a skilled Hardware Technician to join our team and provide installation, maintenance, and support for our solutions in healthcare facilities. The ideal candidate will have hands-on experience in hardware installation, troubleshooting, and working in a fast-paced, regulated healthcare environment.

This is a fixed-term contract running through to the end of 2025.

About You:

• Minimum of 2 years of experience in hardware installation, support, or maintenance, ideally in a healthcare or clinical setting.
• Experience working with medical equipment and hospital IT infrastructure is a strong plus.
• Solid knowledge of hardware components, including computers, servers, printers, monitors, and network devices.
• Experience with system integration, troubleshooting, and diagnosing hardware issues.
• Familiarity with hospital IT systems and standards (e.g., EMR/EHR systems, PACS, RIS).
• Excellent problem-solving abilities with a keen eye for detail.
• Strong communication skills and the ability to work collaboratively with technical and non-technical staff.
• Ability to prioritize tasks and manage multiple installations simultaneously in a fast-paced environment.

About the Role:

In this role, you will:

• Report to the Project Manager and collaborate with other team members to deliver and support our solutions.
• Install, configure, and maintain a variety of medical hardware solutions including computers, monitors, diagnostic equipment, servers, and network devices.
• Work with hospital staff to ensure proper placement and installation of devices, adhering to hospital safety protocols and regulations.
• Set up and configure hardware, workstations, and peripheral devices, ensuring all components are functioning correctly.
• Provide on-site troubleshooting for hardware malfunctions or failures, resolving issues in a timely and efficient manner.
• Provide post-installation support and maintenance services to ensure equipment is operating optimally.
• Work with technical teams to diagnose and repair hardware failures and escalate issues to senior staff when necessary.
• Maintain detailed records of hardware installations, configurations, and any modifications made to systems.
• Provide training and guidance to hospital personnel on how to operate and maintain installed hardware.

Why Choose K2 Medical?

• Thrilling avenues for professional growth and career advancement.
• Flexible, autonomous work environment
• Employee stock ownership programs.
• Plus, much more!

About Us:

We’re at the forefront of innovation, offering a comprehensive suite of clinical software solutions that revolutionize maternity care. Born from the integration of leading providers, including K2 Medical Systems, Meridian Health Informatics, MCATS, and Ternity Group, our portfolio spans digital maternity records, intelligent fetal monitoring solutions, and online antenatal education for both clinicians and new parents.

Our Vision

Become the unparalleled partner in Australia's Maternity and Newborn sector, providing software and solutions that clinicians love. With 1 in every 2 babies born in Australia using our Maternity products, our vision is reshaping the landscape of maternal healthcare.

Important Notes:

• You must have legal working rights in Australia to apply for this role
• No recruitment agencies, please – we’ve got this covered!

Ready to take the next step in your career? Apply now and be part of something great!