Local Area Coordinator

Location: Whitsunday Region

Employment Type: Full Time

Orientation dates: 12th May

We’re Feros Care, and we’re pleased to meet you.

And what we care most about is helping people live healthier, happier, better-connected lives.

Since 1990, we’ve been making it happen, both for older Australians and people with disability.

We are proud to be Game Changers. Dream Makers. Kindness Champions. Culture Shapers. Vibrant Creator. And it’s not just us who thinks so; We’ve won many awards on the local and international stage for our approach.

We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, people with disability and LGBTIQA+SB Communities.

As a Local Area Coordinator, you'll have the opportunity to collaborate with a fantastic team in our Mackay office.

What you’ll be doing:

You will be the heartbeat of the NDIA in your local community. Your role will be centered on empowering people with disability, their families, and carers to build, pursue, and fulfill their goals and aspirations, exercising choice and control while engaging with the National Disability Insurance Scheme (NDIS).

Your work will include:

Person and Community-Centered Approach: Assist participants and people with a disability to link and engage with mainstream and community supports, supporting scheme access where appropriate. Help participants identify and develop goals, emphasising strengths-based practices to empower individuals.

Place-Based Engagement: Commit to meeting participants and people with disability in their communities, living, meeting, working, and gathering in the places that matter to them. This role is not a work-from-home position; it requires active engagement within the community.

Relationship and Partnership Building: Develop strong, positive community partnerships that support capacity building and ensure accessible and inclusive communities. Work collaboratively with local communities and mainstream services to raise awareness and become more inclusive of the needs of people with disability.

Strengths-Based and Outcomes-Focused: Utilise a strengths-based approach to help participants understand how the funding in their plan works and explore ways to achieve their goals. Work within a place-based framework to ensure services are tailored to the unique needs and strengths of each community.

Travel and Flexibility: This role involves travel within our Mackay service region. You will receive a daily travel allowance of $25 per day.
Flexibility to work additional hours outside of core business hours (8.30 am – 4.36 pm) may be required to achieve participant outcomes and community engagement activities.

Who we are looking for:

Great people skills, excellent written communication, and strong time management skills.

Experience in meeting and exceeding KPIs and outcomes.

Adaptability and ability to cope with a fast-paced environment where no two days are the same.

A person-centered approach when working with vulnerable people from diverse backgrounds, focused on empowering individuals to exercise choice and control, delivering positive outcomes, maintaining confidentiality, and upholding professional integrity.

Relevant qualifications in disability, allied health, community services, or a minimum of 2 years’ experience working with people living with disability in a planning/assessment capacity or lived experience with disability or caring for someone with disability.

What we can do for you:

• Salary banding from $80,861 - $86,849 depending on relevant qualifications and years of experience.
• Not-for-profit salary packaging (up to $15,899 per annum tax-free) and Meal and Entertainment Packaging (up to $2,650 per annum tax-free).
• Daily travel allowance ($25 per day).
• Extensive discounts on everyday purchases, financial tips and services, and wellness programs through our employee benefit program ForME.
• Extensive training, development, and career opportunities (support for additional relevant qualifications and certificates).
• Private Health Insurance Discount (Medibank).
• Fitness Passport – Access to a wide range of low-cost fitness facilities around Mackay.
• Employee Referral Program. $200.
• Employee Assistance Program (EAP).
• Paid parental leave for eligible employees.
• All technology/equipment provided.
• Dedicated, supportive managers who care about your wellbeing
  
  

How to Apply:

Please upload a copy of your resume highlighting most recent relevant employment history. Please upload a cover letter addressing all of the ‘who we are looking for’ section.

When successful, you will be required to undertake Nationally Accredited Criminal History Check and provide evidence of your right to work in Australia.

If you would like to discuss accessibility requirements, preferred communication methods, or other possibilities, please contact Mariana on [email protected]