In the role of AO5 Senior Revenue Officer - Level 1, you will analyse, interpret and apply relevant legislation and policy on revenue and taxation matters. You will make assessments, and/or approve grants, respond to technical enquiries, analyse data and exercise functions to deliver services to our clients. You will also assist the team leader in leading, supporting and coaching team members to ensure timely and effective service delivery.

Your typical day as a Senior Revenue Officer - Level 1 may include:
• Interpreting and applying legislation to taxation matters
• Analysing data, generating reports, managing work allocations to team members
• Training, mentoring and technical escalation support
• Identifying and implementing operational processing improvements
• Implementing client education strategies

You will be supported by a positive, constructive team and divisional leaders as you do your work.

The key responsibilities of the role include, but are not limited to:
• Responding to technical enquiries both in writing and over the phone, ensuring timely and effective service delivery.
• Analyse and interpret bulk data to identify risks and support treatment strategies.
• Contribute to workforce management planning and coordinating staff workloads.

To be successful in this role, you will need to demonstrate:
• High level interpersonal skills.
• Demonstrated capability to use information to improve work practices that support a high performing team.
• Ability to develop a working knowledge of digital and data technology/systems.
• Ability to review and analyse data and legislation to make sound decisions.
• Understanding of the principles of risk-based decision making.

This position is based in our Brisbane office and flexible work options may be requested.

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click “Apply” to view the full advertisement on SmartJobs, including the role description.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference: QLD/625525/25
Closing Date: : Tuesday, 25 March 2025