About Keyton

With over 75 villages and more than 17,000 residents nationally, Keyton is one of Australia’s leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Your Day on a Page

We are currently seeking for a commercially astute Sales Manager to join our team at our Brisbane villages – The Terraces and Keperra Sanctuary. This is a full-time role, but we are also open to candidates who prefer part-time work, with the option to work 4 days a week.

This role will see you use your administration, organisational, and relationship management skills daily to ensure a seamless process for both entering and exiting clients. The Sales Manager will be focused on sales of our current inventory of established villas as well as assisting the vacating vendors within the villages. You will also work to ensure that assigned KPI’s and sales targets for the villages are met or exceeded. This role will see you:

• Managing our dedicated CRM (Salesforce) in communications including mailouts and EDMs
• Responding in a professional and prompt manner to customer sales enquiries
• Conducting cold calls to prospective clients. Leads are generated for you.
• Working with the Village Management team on the Sale or Resale process
• Work hand in hand with our village and community connect teams to host Community events.
• Assisting with the activation of community engagement events and initiatives
• Providing accurate and timely entry and exit reports for our residents
• Assisting with the activation of community engagement events and initiatives
• General administration tasks

Who You Are

The successful candidate will demonstrate confidence, maturity, and the ability to manage various tasks. You will have a passion for customer service and have a high level of organization. The successful candidate will also have:

• A current Agent’s Representative Certificate
• Proven Real Estate or Retirement Living sales
• Ability to work to systems and processes
• Solid computer literacy – including the Microsoft Office suite & CRM (Salesforce)
• Efficient organisational skills to manage resident transitions (incoming and outgoing) with a high level of detail
• Strong administrative background
• Excellent Customer Service Skills
• Exceptional communication skills and effortless rapport building
• Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain

Perks & Benefits

• Competitive salary + commission structure
• Career development and growth opportunities
• Generous leave entitlements – Annual leave + Wellbeing Days (one per quarter) pro-rated for part-time employees. That’s almost an additional week off in addition to your annual leave!
• Health & Wellbeing Program
• Training and working with a supportive and fun team
• Fitness Passport for you and your family

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.

Please note: You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with evidence prior to joining.