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Parts Interpreter / Internal Sales / Customer Support – Mobile Machinery

Cappro Pacific
Malaga, WA
A$125,000-$130,000 p/a
Trades & Services → Automotive Trades
Full-time
On-site

Posted 27 days ago


This company is one of Australia’s leading Capital Equipment companies that have over 26 employees and have been established since the late 90’s. It goes without saying they have been supporting industrial mining and civil construction markets through delivery of specialist equipment. With a massive capital sales division, they can offer the complete 360 solution to all customers within Australia. They have over 120 dealers in Australia and also operate oversees.

This is to be based in their Perth Office operation situated in the Northwest and you will work with the Sales Manager in supporting the dealer network.

You’re going to be talking with customers like

  • Westrac
  • Hitachi
  • CJD Volvo
  • Komatsu
  • Liftrite
  • Liebherr
  • John deere
  • Porter Equipment
  • Tutts

Your job is to provide technical support on the equipment, For an example, Westrac will call with a customers wanting to know technical details on a machinery attachment. Your job is to review the System data base an read back the answer or technical answer. You will receive number of calls a day from the dealer network and you need to have the customer service and technical support to deal with these issues. The other part of the role is to create leads for the sales team and cold call customers within Perth WA to find out what equipment they are using for certain projects or systems and try to sell or pick the lead for the rep to visit this customer. Your job is win customers build the brand of the business and increase revenue through your amazing skills on the phone.

Candidate Requirements –

  • 3 + Years in Parts Interpreting
  • Great Phone skills to provide technical support
  • Willingness to move into Technical sales role
  • Good mechanical aptitude
  • If you have knowledge of Industrial equipment, construction machinery, Earthmoving attachments, Components, Wear Plate or something similar this would be great.

We are looking for someone that is really career driven and has good attitude to learn and build on this opportunity. Eventually move into external sales to which you will be given a car and uncapped commissions structure. And with your 12 – 18 months experience being on the phones talking to customers you will be ready to move into external sales, Fantastic opportunity with a great company.

Get Excited!!

Salary Package & Benefits

We are offering a salary package of the following

  • Base Salary $120,000
  • Supernation - 11.5%
  • Company Bonus
  • Future Career and training to advanced role
  • Training on all products services
  • Company Uniform

If you have read this add and you wish to more please forward me your resume to [email protected] or if you wish to call me for a private and confidential conversation please call 0406 011 998. We are going to start interview right away on this role.

Cappro Pacific is the Australian market leader in construction and mining equipment recruitment, with a dedicated team boasting over 30 years of experience in Australia. We specialise in sales recruitment and senior management positions, leveraging our key relationships globally. If this opportunity does not align with your background, we have numerous live vacancies available. For more information, please visit our website.


About Cappro Pacific

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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